Battlefield 2042 Dev Tracker

Hey Everyone, 

 

Thanks for the feedback Since the Launch on map size and player count, recently with today's Patch there seems to be slight confusion around maps and player size going forward. I wanted to add a comment from the Community Managers around this. 

 

For clarification, you may have seen posts or videos along to lines of:

"Future #Battlefield2042 maps from Season 2 onwards will only support 64 players. 128 player support is being retained but only for the launch and Sea...

Read more

Hey @Udumbara007 AHQ is currently available in the following languages.

 

• English
• ...

Read more

Hey all, when posting on AHQ please do not use large text as we don't allow this.

 

I'm going to lock this thread as a result of the abuse of text formatting.

 

Darko

Hey @PauIina,

Unfortunately, our Answers HQ forums are unable to assist with support questions specific to blocked accounts. Instead, our Terms of Service team can help you with that. If you would like more information about the status of your account in relation to a sanction, I recommend that you create a ticket for this via the following steps listed here: ... Read more

Its already on EA Play as a 10 hour trial. @thecapitan1305 @-DFA-Thump

/Atic

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. ...

Read more

Hi @Nikl51, 

 

Sorry to hear that. I'm afraid we can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

... Read more

Hey all, I'm going to lock this thread as we do not allow discussions like this on AHQ.

Darko

Hi @SpicyGod, 

 

I wanted to see if you wouldn't mind providing further information on the issue you are running into? If you have feedback instead we would be happy to share feedback with our team. We do have an update coming out soon that might address issues or concerns you have you can check out ...

Read more

If our TOS team has denied our appeal then there is nothing anyone can do to change this.

Darko 

You will need to speak to our Terms of Service team @Cahocachi.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

Read more

Hey @Tommyfare, just to give you an example; when you purchase a car at a car dealership, and you don't like it, where do you go to? The car manufacturer, or the dealership?

Unfortunately, we are unable to help with refund requests here via the forums in general, and I am afraid that (live) support is also unable to help with refund requests regarding purchases that have been made via platforms other than PC Origin/EA app.

I will now close this thread.

-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw a... Read more

Hey @Tommyfare,

Unfortunately we are unable to assist with refund requests for purchases that have been made via a console platform or any other platform other than Origin/EA app.

Thanks.

-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. 
* Als je de opmerkingen van andere spelers ... Read more

Hey @z3l2o,

If you would like to check if you're eligible for a refund of your purchase, the best thing you can do is to get in touch with the retailer where you made the purchase to check their refund policy.
For Origin / EA app this can be found here: https://help.ea.com/help/account/returns-and-cancellations/.

Thanks. ... Read more

It's unfortunate to hear about the experience that you're having. However, as mentioned in my previous post, unfortunately we can't help with refund requests via the forums. 

I will now close this thread.

-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. 
* Als je de opmerkingen van andere spelers leuk vindt, geef ze dan XP. ... Read more

Hi @jasonbor2908, 

 

Unfortunately, we can't help with any refund requests here via the forums. 

 

If you would like to check if you're eligible for a refund of your purchase, you have to reach out to the store where you bought it from.

 

In the case of Battlefield 2042, this can be Origin, Steam, Epic, the Xbox Store or PlayStation Store or another third party retailer etc.

 

If you have made a purchase via Origin, please take a look at the Origin Refund & Cancellations page ...

Read more

Hey @justabad,

Thanks for your post.

If you would like to see if you're eligible for a refund of a purchase, I recommend contacting the retailer where you made the purchase. Unfortunately, we can't assist with refund requests here via the forums if you make a purchase via Origin. Instead, you can take a look at our website on the possibilities: ...

Read more

Hey @psubond, unfortunately, I don't have this information.

-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. 
* Als je de opmerkingen van andere spelers le... Read more

Hey @SmokinJoe0726, 

 

Unfortunately, the weekly missions are currently disabled. However, the plan is to resume them soon.

Please see: 

https://twitter.com/BattlefieldComm/status/1497236093237870592

https://twitter.com/BattlefieldComm/status/1498739670640955398.

 

Thanks.

...

Read more

Hey @FettenDiddi,

 

You will need to speak to our Terms of Service team in relation to any ban.

 

There is no other way to speak with the team and we are not able to assist with Terms of Service issues here on the forums.

 

The process to contact our ToS team can be found here: ...

Read more

Hey @markagarcia94,

Thanks for the feedback!
But unfortunately, that's not how it works at the moment.