Battlefield 2042

Battlefield 2042 Dev Tracker



18 Apr


14 Apr

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Nikl51

 

Sorry to hear that. I'm afraid we can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

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Comment
    EA_Darko on Forums - Thread - Direct

Hey all, I'm going to lock this thread as we do not allow discussions like this on AHQ.


Darko

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13 Apr

Comment

Hi @SpicyGod

 

I wanted to see if you wouldn't mind providing further information on the issue you are running into? If you have feedback instead we would be happy to share feedback with our team. We do have an update coming out soon that might address issues or concerns you have you can check out ...

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11 Apr

Comment
    EA_Darko on Forums - Thread - Direct

If our TOS team has denied our appeal then there is nothing anyone can do to change this.


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @Cahocachi.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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09 Apr

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Tommyfare, just to give you an example; when you purchase a car at a car dealership, and you don't like it, where do you go to? The car manufacturer, or the dealership?

Unfortunately, we are unable to help with refund requests here via the forums in general, and I am afraid that (live) support is also unable to help with refund requests regarding purchases that have been made via platforms other than PC Origin/EA app.

I will now close this thread.

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Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Tommyfare,

Unfortunately we are unable to assist with refund requests for purchases that have been made via a console platform or any other platform other than Origin/EA app.

Thanks.

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* Tag mij met @EA_Leeuw als je op mij reageert. Thumbs up
* Als je de opmerkingen van andere spelers ... Read more
Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @z3l2o,

If you would like to check if you're eligible for a refund of your purchase, the best thing you can do is to get in touch with the retailer where you made the purchase to check their refund policy.
For Origin / EA app this can be found here: https://help.ea.com/help/account/returns-and-cancellations/.

Thanks. ... Read more

31 Mar


30 Mar

Comment
    EA_Leeuw on Forums - Thread - Direct

It's unfortunate to hear about the experience that you're having. However, as mentioned in my previous post, unfortunately we can't help with refund requests via the forums. 

I will now close this thread.

Leeuw.png


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* Tag mij met @EA_Leeuw als je op mij reageert. Thumbs up
* Als je de opmerkingen van andere spelers leuk vindt, geef ze dan XP. ... Read more
Comment
    EA_Leeuw on Forums - Thread - Direct

Hi @jasonbor2908

 

Unfortunately, we can't help with any refund requests here via the forums. 

 

If you would like to check if you're eligible for a refund of your purchase, you have to reach out to the store where you bought it from.

 

In the case of Battlefield 2042, this can be Origin, Steam, Epic, the Xbox Store or PlayStation Store or another third party retailer etc.

 

If you have made a purchase via Origin, please take a look at the Origin Refund & Cancellations page ...

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23 Mar


22 Mar


15 Mar