Greetings Exile,

Thank you for your report. Could you provide more information, please?

• Is it happening with any arrow, or with a specific one?
• Have they tried it with different bows and arrows to see if the issue remains?

Would it be possible for you to share a short video to display the issue in action?

Thank you in advance.

Greetings Exiles,

We are aware of the ongoing issue and working on it. Please make sure to watch the streams and follow the steps to claim the items while we look into things on our end.

Apologies for the inconvenience, and thank you for your patience.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exiles,

Thank you for reaching out. We sent the information over to our team.

We appreciate your support and patience while we review this matter. Have a great day!

Added new line under Known Issues and reflected it in the changelog.

Added new line under Known Issues and reflected it in the changelog.

Added new line under Known Issues and reflected it in the changelog.

A post was merged into an existing topic: PC Update Age 1 Chapter 2 - Discussion Megathread

Hello @vilshadov,

We just released a new patch, can you update your game and repeat the suggested steps once more, please? Apologies for the inconvenience.

Thanks in advance.

Greetings Exile,

Thank you for your report. We just released an announcement about this issue. Please check the following:

Greetings Exiles,

We hope you are all enjoying the new encounters on our Lands! In the meantime, you might notice that any previously placed Nemedian fireplaces might show placed backward. We have fixed an issue where the Nemedian Fireplace would be the wrong way in the Construction Tool UI, but fixing this also means that every Nemedian fireplace that is already placed down will be turned around.

Please make sure to spin them around to avoid scorching marks on your walls!

Thanks for understanding and happy hunting Exiles!

CHANGELOG DIVIDER1800×200 18.8 KB

We will update this section with any changes and fixes applied to the patchnotes document post-release.

2022.12.20 14:00 CEST

Modified title to Age of Sorcery Chapter 2 for clarification.

2022.12.06 14:00 CEST

Added new line in Known issues.

• A change in the Construction Tool UI results in Nemedian fireplaces previously placed show backwards. You will need to pick up and place your fireplaces again so they show correctly.