Crusader Kings 3 Dev Tracker

Beat me to it haha ! If this crops up again please let us know!  

We've reached out to our GFN point of contact and asked them to see what's going on. I'll update the thread when I hear back.  

This is typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec OR Paradox Launcher running in Task manager-processes, kill it and try this launcher install again please.


If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? You can use this MS tool to clear the stuck install/uninstall:

Fix problems that block programs from being installed or removed - Microsoft Suppo...

Read more

Moved to Tech Support  

I don't know what is causing this to you then, there are no clues in those logs.

Make a new WIndows user and log into Windows with that - is it any better there?

If not, Please install and run the free utility Speccy. Send its output to a text file and attach that here, thanks.

Speccy - Free Download

Download Speccy - the System Information tool ... Read more

That log shows you trying to open HOI4 rather than this game. Which doesn't matter, but it also says you are trying to run it in -openGL! Once we fix this launcher problem, you'll want to undo that setting as openGL is slow and not well tested; depending on your video system use DX9 or 11 .

We don't see any errors in those files. Exit the Steam app entirely then run steam.exe as the Windows Admin user.

Does the launcher then run okay, from any game?  

Look around you here; I respond to every thread without exception. But you posted in the middle of my night; you need to account for timezones.


As to the issue, it is likely a game bug rather than something we in technical support can help with. All I can suggest is this:

- uninstall the game from the XBox

- clear the XBox cache and game files (save game data)

...

Read more

Launcher 2023.14 had a bug where it did not work on Linux. That bug is long fixed, the current version is 2024.2 . What launcher version are you on now?

Note that we do not support Proton or other emulations, just native Linux.

And Steam must be their native client as seen here

...

Read more

KaiserinExile14 said: ok the launcher is now updated, but now it wont load, its been like this for the past month

Sorry, the launcher is updated but won't load? Can I ask how you can tell it has updated then?

Let's see new copies of its logs, thanks.  

Moved to Tech Support  

No DLC tab means that our launcher doesn't think you own any.

There. is nothing active you ought to have to do to get them in th egame; once bought MS/Gamepass/Xbox ought to make them available in your account there, and then to our launcher.

Do they appear as owned on your Xbox account online?

Have you linked your Paradox and Xbox accounts?

Can you try a test installatiion on any other computer you might have access to?  

FYI strictly speaking, the game is not supported on the Deck - yet, anyway. Only Ubuntu. That may or may not be related to your problem.

Are you using Vulkan or openGL as your renderer? Whichever one, try the other.

If that doesn't help,
Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  

You are having a communications error with our server:

2024-01-24 11:14:05 [repository] [WARNING] Error in response: Get /-1_to_2024.2.zip: contacting repo: Get https://api.paradox-interactive.com/patch/repo/launcher-v2_1-windows-64/2024.2/-1_to_2024.2: dial tcp 146.75.22.217:443: i/o timeout

Lots of things can cause that, like firewalls or simply bad or slow internet connections. If you have a VPN run that up first before you try this again.  

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .

And, it looks like you've chosen openGL as a renderer, is that right? If so please switch to Vulkan.  

CK3 and Victoria3 do take longer to load than our older games, although 30 minutes is much longer than normal - my 2017 iMac takes between 5 and 10 minutes I'd say.

Once loaded is play speed okay?

Has it always been like this?


Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

Then test with a new unmodded campaign.

If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

Not enough memory resources are available to complete this operation.

Please:

- expand your Windows paging file maximum size to 32gb

Optional: Increasing the paging file size on Windows computers

On computers that have 8 GB of RAM, the suggested paging file... Read more

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

Moved to Tech Support  

@Divine is there anything else we can look at here?