Crusader Kings 3 Dev Tracker

You got no response yet because:

1/ you reported a (probable) game bug in the tech support forum, and
2/ I was on leave

Assuming there are no mods in use, please make a new thread in Bug Reports, and attach the problem save there for QA to look into. Thanks!  

I have seen other cases but a clean reinstall fixed them.

You definitely made sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again?  

I am sorry then, I can't think of anything to suggest other than a clean reinstall of Windows.

Good luck!  

Any mods in use?

Is this in an existing campaign only, or also in any new one you might start as a test?  

Any mods in use?

Is this just in one particular campaign, some or all?  

Has it ever worked or has always been like this for you?

Is it crashing on load, starting a new campaign, or during play?

Any mods in use?  

Please add your details to the Bug Report linked above. Thanks!  

Please expand your Windows paging file maximum size to 32gb

Optional: Increasing the paging file size on Windows computers

On computers that have 8 GB of RAM, the suggested paging file size is 16 GB. www.ibm.com
Note I'm on leave until November after today.... Read more

notsheldon said: Any idea how I would find it in Component Services?

None, I'm sorry! I'm not a Windows support tech. I'm not even sure that is significant ... you could try making a new Windows user on that machine, log into it with that, and see if you get the same problem.

...

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Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log


Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If y... Read more

Again we see no mention of this game in that dxdiag, nor any LiveKernelEvents . A couple of crashes in the Xbox app though:

+++ WER9 +++:
Fault bucket 1593488200543814870, type 5
Event Name: MoAppHangXProc
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.XboxGamingOverlay_6.123.10052.0_x64__8wekyb3d8bbwe
P2: praid:App

You could try this windows repair tool

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mater111 said: i folder in steam apps/common wasnt getting deleted

A Steam uninstall only removes files it puts there. If a mod put some files in there, they would remain.  

First, check you don't have debug mode enabled as that changes the checksum.

If that's not the issue, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Crusader Kings III/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods) are in /Users/USER/Documents/P... Read more

Can I see a screenshot of the launcher when you get the "can't find games" message please? I'm struggling to see how that would come up when run from Steam!  

I thought you were going to have the known issue with latter Intel CPUs but i see that is not so.

Did you set the framerate cap I mentioned?

"setting_framerate_cap"={
version=0
value="off"
}

If not please do that.

What fps are you seeing in the game before it crashes?  

Thario94 said: I know that, but when I install it on Steam and start the game there, the launcher opens and can't find the game

That sounds exactly as if you are running the launcher from Paradox Launcher.exe , not via Steam. You are not doing it from a desktop shortcut or anything like that?

Can we see a screenshot of it please?  

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , exceptions.log  

Thario94 said: Okay, I did all that now. The Launcher now says, there is no game installed.

You must have run the launcher from the desktop shortcut or Paradox launcher.exe, which is a standalone mode for users who do not want to run Steam. It does need a separate game installation if used that way, but this game is no longer supported on that platform.

You'll need to run it from the PLAY button in your Steam Library instead.  

Which platform are you playing it on, since it's not Steam?  

I see! As it seems this is a code issue it will need a code fix. Please make a new thread in Bug Reports and past ein all this info there for QA to look into.