Crusader Kings 3 Dev Tracker

Are there any other of our games in your Gamepass right now, if so do they work okay?  

It is certainly being vigorously investigated , although not during the present winter break. I expect work to restart by mid January.

Did you try a VPN? That seems to be the most reliable workaround.  

That's a login or MP error, I doubt it has anything to do with the game not starting.

It fails from both the Xbox app and the MS Store app?  

I see you haven't logged into the launcher. Can you try that please?  

The game doesn't find any audio device:

[13:31:59][audio2_fmod.cpp:79]: PdxAudio2: FMOD:ebug_Initialize error (File not found.).

Which is weird given you have some, but I doubt that would cause the failure to run you see.

In fact there is no mention of this game in that dxdiag at all, which is unusual for a won't-start issue like this. Some other Windows errors there though, which I have not seen before:

+++ WER1 +++:
Pakiet błędów 1578184655022800377, typ 5
Nazwa zdarzenia: CLR20r3
Odpowiedź: Niedostępny
Identyfikator pliku CAB: 0

Podpis problemu:
P1: 3BMKP0HVMBJBM0WO3UU24TZQY4AH1YTH
P2: 1.1.19.6
P3...

Read more

Lots of DirectX 11 errors in that log, and I see you are on Windows 8.1 . Strangely my first suggestion is to update that Intel video driver from 2013, even though the game is not running on it. Start with the Acer support site, if no good then Intel themselves:

Drivers & Software

Download new and previously released drivers including support software, bios, utilities, firmware and patches for Intel products. downloadc... Read more

Your Windows 10 has had no major updates applied for over 3 years. Our games are only ever tested on Windows that is fully patched up.

Please run the Windows Updater, and look for a new Windows 10 version to apply. Apply it and reboot, run the updater again, apply everything it suggests, reboot - keep doing that until totally up to date. Boring I know but you have a lot of catching up to do!  

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .  

I think that VC++ 2015 needs further updating. Please go here:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads And run the x86 and x64 installers there.


If that doesn't help, strangely the nVidia driver only got updated to the second-newest one from November, not the latest December one. You might try a clean reinstall of it:

- uninstall the nVidia driver and all nVidia software
- reboot
- install the December one from here:
... Read more

Great! All the best.  

Please update that nVidia driver:
Download Drivers | NVIDIA
In the game launcher please set Display mode to windowed.

IF that doesn't help, Install ALL these Microsoft modules:

...

Read more

It's hard to see how removing the CK3 Gamepass edition had any effect on the launcher or other games, I suspect that was coincidence. It has its own installation of the launcher completely separate from the common one that our Steam games use.


So with the Steam games neither the launcher nor the games work, is that right? Running ck3.exe , hoi4.exe directly from Windows Explorer fail? Because that bypasses the launcher.

What happens with the launcher now? Do yu see it okay? Does it show version 2020.16 or something else?  

Flubiliu said: . I still got an error message about "saving mod load order failing" and that I should make sure that the launcher has access to my documents folder... ok... BUT the game started and seems playable.

That means your Windows User Documents folder. I don't know Avast in detail but you'll need to make sure it allows the game and launcher to write to those folders.

Good luck!  

Your antivirus app is getting in the way of the launcher and the game writing out its settings files.

[18:33:14][pdx_assert.cpp:568]: Assertion failed: pdx_settings.txt permission denied
[18:33:14][virtualfilesystem_physfs.cpp:1574]: Could not open file: pdx_settings.txt, error: pdx_settings.txt permission denied
[18:33:14][pdx_text_settings.cpp:154]: Could not write settings: Could not open file: pdx_settings.txt

Which one do you use?

Unfortunately with the Gampass edition, adding exceptions to AV apps is a little tricky as you can't navigate directly to the game's folders, Microsoft lock them down pretty hard.  

Well there you go - that's definitely the problem here! Anything over 80c is a worry. You'll need to get the machine cleaned out.

This happened to both my wife and I this year, we had to take our iMacs to a shop to get cleaned out - dropped the temps by like 20c!  

The game is not supported on Intel video systems on MacOS. But that wouldn't usually cause crashes, just slowness.

What temperatures do you see for the GPU and CU in the main game menu? After say 5 minutes of play? I use Macs Fan Control to read temps but there are other apps of course.  

We now have reports of this on AVG, Avast and possibly Kaspersky.

You need to make sure all these apps are in its exceptions lists:

dowser.exe (in the Steam CK3 folder)
C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2020.16/paradox launcher.exe
C:/users//AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

Good luck!  

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

Has this game ever worked on this machine? Or never yet?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  

So the launcher itself seems okay? Is it the current version 2020.16 or something else?

Can you run the game with ck3.exe directly from Windows Explorer? If not, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log