Warhammer: Darktide Dev Tracker

Thank you for letting us know, we’re investigating.

We’re looking in to this. Thank you!

I’ll pass this on. Thanks!

Hello! Is it possible you played during the Closed Beta, as opposed to the Pre-Order Beta?

Unfortunately, you must have participated in the Pre-Order Beta for the rewards.

This is a known issue and occurs when the same Curio is equipped in separate slots. Please unequip it and your issue should be resolved.

Oh no! Thank you for letting me know - I’ll see what I can do.

Hi @HeavenlyBog,

Curious, which controller layout are you using?

Can you please try switching to a different layout, and then back again, and check if the issue resolves?

Hi @mortician,

I’ve checked your account and can see you purchased the Praesimiagoria Mk Ib Rebreather on Sat 22 Jul 2023. Unfortunately, as this is outside of our 30-day refund period we are unable to refund this cosmetic. Apologies for any disappointment.

Hi @Kova,

No problem! I’ve checked and restored the following weapons for you -

Tigrus Mk II Heavy Eviscerator (536)
Savage Sweep 4
Shred 4

Crucis Mk II Thunder Hammer (532)
Thunderous 4
Thrust 4

Thank you, I can see Doran was deleted at Tue 05 Dec 2023 19:32:25 UTC.

I’m sad to say we don’t have the ability to restore characters at the moment. It’s something we hope to have at a later date.

What we can do is level up a recreated character, but this would be without the equipment you had previously as we have no visibility of it once deleted. Is this of any interest to you?

Thanks! I believe I’ve been able to identify and restore the correct item

Rashad Mk II Combat Axe (519)
Brutal Momentum 4
Headtaker 3

You should see this item after restarting Darktide. Please let me know if it’s not there for any reason!

We suspect this could be related to your RAM.

You can check your RAM for errors using the Windows Memory Diagnostic by:

1. Press the Windows key + R
2. Enter mdsched.exe and select ‘OK’
3. When ready, select the ‘Restart now and check for problems’ option
4. Allow the scan to complete

@Hoxly M’bad! Which operative was the weapon deleted from?

Hello! Has anything changed with your network recently?

Could you share your Fatshark Account Name or GamerTag with us please?

On researching this error it seems to correspond with a recent Windows update. Is this something you’ve already looked in to?

No problem, all done.

I’m having some trouble looking up the account, please could you share your operatives names with me instead?

Please do not necro threads. If you want to discuss this topic please make a new thread.

hey guys can you chill with the pvp or i’ll have to lock the thread.
Please make sure you are being civil when disagreeing with each other.