Could you try the solutions in the article linked below, please?
Read moreCould you try the solutions in the article linked below, please?
Read moreIf you navigate to ‘Settings’ → ‘Storage’ and select the appropriate drive from the drop-down, how much space does Steam recognise as available there?
Sorry about this. This is a rare - but annoying - issue. Could you share the URL to your Steam profile with me please, and I’ll refund the items.
This is a GPU-related crash. Are there any other solutions you can try here?:
Read moreDo you happen to have any overlays running?
Sorry to hear this. Are you able to try reinstalling?
Hello! It looks like the cosmetics are in your inventory as expected. The article linked below might help in locating them:
Read moreI’ve shared this with our Engine Developers. Thank you for your report.
Restored.
This is a GPU-related error. Please try running through the solutions below:
Read moreThank you for the update! It looks like a .NET Framework issue based on the error below.
05:34:09.791 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.9181.0 05:34:09.915 [Launcher] [Main Window] Error when checking parent process: System.ArgumentException: Process with an Id of 21376 is not running. at System.Diagnostics.Process.GetProcessById(Int32 processId, String machineName) at Launcher.UI.GetParentProcess()
Hi @Mcdab,
Sorry for the delay getting back to you.
I’m having trouble locating your account X AngelEmpiresx
in the backend. Could you please confirm your Xbox ID/Gamertag? Thanks!
@BuckyDucky, unfortunately the crash report isn’t bringing up any data our side.
Instead, could you please provide us with your most recent console logs so we can take a look?
Read moreHi @Beco0001
Sorry to hear this.
This specific crash is on our radar and due to be fixed in our next update. This is occurring due to an issue with a specific sound device being set, it being disconnected with Darktide closed, and the device then not being recognised when launching again.
In the meantime, you can resolve this by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).
To do so:
Please let me know how you get on.
Hi @Bzoargh
This specific crash is on our radar and should be fixed in our next update. As I understand it, this crash is occurring due to a specific sound device being set, then if the device is removed/disconnected after Darktide has been closed, upon relaunching it isn’t recognising the selected sound device and is crashing.
In the meantime, you should be able to resolve this crash by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).
To do so:
Hi @theb,
Sorry to hear this.
This specific crash is on our radar and should be fixed in our next update. As I understand it, this crash is occurring due to a specific sound device being set, then if the device is removed/disconnected after Darktide has been closed, upon relaunching it isn’t recognising the selected sound device and is crashing.
In the meantime, you should be able to resolve this crash by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).
To do so:
Hi @MrMero,
Sorry to hear this.
This specific crash is on our radar and should be fixed in our next update. As I understand it, this crash is occurring due to a specific sound device being set, then if the device is removed/disconnected after Darktide has been closed, upon relaunching it isn’t recognising the selected sound device and is crashing.
In the meantime, you should be able to resolve this crash by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).
To do so:
Hi @PureSightt,
Sorry to hear this.
Could you please provide us with your recent console logs and launcher log files so we can take a look?
Read moreHm okay could you please provide us with your recent console logs, launcher log and your user_settings.config file?
These can all be located in your Darktide AppData directory:
Thanks in advance!
Hi @hep,
To confirm, do you have Steam overlay enabled?
It may be that your Anti-Virus/Firewall is blocking access to store content from our CDN. Please ensure that you have appropriate exceptions in place for Darktide for both your Anti-Virus and Firewall.
You’ll need to add the following exceptions: