Warhammer: Darktide Dev Tracker

Sorry all, I’ve raised this with our Engine Developers and I’m waiting to hear back.

I’ve sent you a DM.

I’ve raised this with our developers and I hope to have an update for you soon.

This will be resolved in our next patch, apologies.

We’ve reached out to Microsoft concerning this issue, and we’re waiting on a response. I’ll keep you posted.

Hi @vincible,

I’ve spoken with one of our developers who has provided some next steps we can try to obtain more information on the issue here. I’ve sent you a DM with the relevant info and files.

@TheDarkHood Please disable the Overwolf overlay.

Sorry to hear this @stanleyxd

Can you please try a clean reinstallation by deleting your Darktide Appdata directory. Please check out:

@Arrow26 Could you try with mods disabled, please?

Could you try removing your AppData please?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\MicrosoftStore
4. Delete the entire Darktide directory
5. Launch Darktide as normal

Sorry to hear this. If possible, could you please provide us with your most recent console logs and darktide_launcher.log so we can look in to this?

Both can be located in the Darktide AppData directory using the instructions below:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide

Thanks in advance!

Sorry to hear this all.

It would be very useful for us to learn more information on the type of error that is occuring here. In order for this, could you please do the following -

1. Launch Darktide from Steam
2. Wait until the Steam play button returns to the original state (Launcher has crashed)
3. Open your PC start menu and type “Event Viewer” and open this application
4. Explore Windows Logs/Application
5. There should be an Error log here
6. Please provide a screenshot or copy of the error text

Thank you in advance!

I can understand your concerns and frustrations all. Please rest assured that your feedback here has been relayed internally. After speaking with the development team further about this, it’s my understanding that the loadouts needed to deleted in order to fix a crash. However, we dropped the ball to communicate the necessity of nuking loadouts. Going forwards these shouldn’t necessarily be reset again without a forward warning.

Our apologies again for the inconvenience.

Sorry @Corralis , I must have misread the version it was being patched in, as it’s actually coming in our next one. My mistake, I apologise.

Please disable the Overwolf overlay.

Sorry for the delay @Taskie13, it’s not always easy to keep up with updates on posts here!

I understand you’ve exhausted all solutions. I can either escalate this with our Engine Developers, but I (unfortunately) suspect the response will be much the same, or alternatively I can assist with a refund.

Sorry about this! This will be resolved in our next patch.

Unfortunately your PC is below the minimum requirements, hence the crash you’re experiencing. As long as you purchased via Steam, please reach out to us at https://fatshark.se/support and we will do our best to help with a refund.

Could you try a ‘Selective Startup’, and see if the issue persists?:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load Startup Items’
5. Reboot your PC
6. Launch as normal, and see if the issue persists

@jauroth apologies for the delay!

One of our developers has been able to take a more in depth look at this. Unfortunately, we can’t determine the exact cause, however there appears to be something external (possibly Anti-Virus) which is quarantining some of your game files.

We recommend checking your Anti-Virus or Windows Defender to see if anything is being quarantined.

Also please ensure you have appropriate Anti-Virus and Firewall exceptions in place for both Darktide and Easy Anti-Cheat. You’ll need to add the following exceptions:

• Darktide.exe in \SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries
• EasyAntiCheat_EOS.exe in Program Files (x86)\EasyAntiCheat_EOS...