Hadn’t thought about this game in a long time. I just received a steam notification that my key was revoked for this game despite being an early backer. So did you guys pull the plug or pull the rug out from under early backers forcing people to buy the game again to play?
We've gotten the situation addressed. Backers do not have to pay twice. You can read more here: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
It’s just the alpha. You should be able to download the steam beta. Can’t remember the steps to do so though
We've gotten the situation addressed. You can read more here:
Correct, we've gotten the issue addressed and people should be able to easily redeem their keys now.
So the games gone on my steam so is a new key coming for everyone or what like what
We've gotten the situation addressed. You can read more here: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
I backed the game, my keys not a referral.
You might want to stay up to date with your PR team they sent a message an hour after this went out saying that when they pulled the closed alpha keys they noticed that the release keys were labeled as "closed alpha keys"
Just a heads up, we've gotten the situation addressed. You can read more here: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
What a joke, its was all a robbery, took in millions of dollars and gave people something worse than shit. Because with a big warm poopy it will function as expected you can throw it or use it to compost. While this game is only a waste of money and storage space. Your a big lie, I redeemed my Alpha key, years back.
Everyone should see this dude is going to make to where no one can play the game and then he's gonna remove it from steam. So it and him can disappear While he keeps all the money that he made nothing out of.
Just a heads up, we've gotten the situation addressed. You can read more here: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
This wasn't true for me, redeemed my steam key in 2020 after purchasing the rad suit edition and it was still revoked from my steam account.
Just as a reminder, we've gotten the situation addressed. You can read more here: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
Haven't opened it since it transitioned to Beta. I was pleasantly surprised when I figured out how to get the key and downloaded it; the software seems much smoother and less buggy now. It seemed like an actual, playable game. Yes there were issues, but they were remarkably minor in the grand scheme of things.
Then, they revoked the keys. Hopefully that will be fixed soon, as I think the game actually might be turning around and I want to give it another chance, like No Man's Sky.
You can redeem your Early Access keys via our website. We managed to get control of the situation and I'm grateful to have /u/casadis helping with the web development side of things.
I've got a post up right here with more information: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
1st time I've had a key revoked. Not surprised it's Dead Matter.
If you had a Closed Alpha key, this is actually normal. You can redeem your Early Access key via our website. I've got a post up right here with more information: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key\_revoked\_still\_dont\_have\_the\_game\_in\_your/
When can we expect to see these full game keys to be issued?
We have already gotten all of the full Early Access keys ready to go for everyone. Please read this post for more information: https://www.reddit.com/r/DeadMatter/comments/1b8h031/key_revoked_still_dont_have_the_game_in_your/
Hey All,
All of the keys that were erroneously revoked have been restored, if you redeemed any Early Access key at any point you should be good to go. If not, please get in contact with us and we'll be sure to sort you out. We've got more information here: https://www.new.playdeadmatter.com/news/key-redemption-issues
If you had a Closed Alpha Key, these were revoked, this is normal for games that were in Closed Alpha. We made heaps of noi...
Read more External link →I got my Alpha Key revoked and no new key, so guess even if I wanted to play it Im not able to......
We'll put out an announcement shortly once the issue is resolved.
They posted on Twitter that it was a mistake and they're working on it. I assume it was switched to a new AppID on Steam or something.
It was switched ages ago when we moved from CA to EA.
I backed the game, my keys not a referral.
You might want to stay up to date with your PR team they sent a message an hour after this went out saying that when they pulled the closed alpha keys they noticed that the release keys were labeled as "closed alpha keys"
It's mostly been me and a couple volunteers handling this, we're trying to keep everyone as informed as we possibly can even if it stings a little. We initially thought everyone's EA key got revoked but there's also confusion with the Closed Alpha keys.
What a joke, its was all a robbery, took in millions of dollars and gave people something worse than shit. Because with a big warm poopy it will function as expected you can throw it or use it to compost. While this game is only a waste of money and storage space. Your a big lie, I redeemed my Alpha key, years back.
Everyone should see this dude is going to make to where no one can play the game and then he's gonna remove it from steam. So it and him can disappear While he keeps all the money that he made nothing out of.
If you redeemed a Closed Alpha key, then yes, those got revoked because that version of the game was replaced with the Early Access keys. Apologies for the confusion on this one.
This wasn't true for me, redeemed my steam key in 2020 after purchasing the rad suit edition and it was still revoked from my steam account.
That's because your key was a Closed Alpha key, we had to swap over to a different set of keys for Early Access.
Well, forgive me for still being skeptical but an old saying about leopards and spots comes to mind.
As a Kickstarter backer who observed the absolute shit show that was the launch and subsequent customer-indifferent (if not customer-hostile) actions of QI since then, I guess my big question is: what has really changed?
Because I've also worked as a (non-game) software developer since the 90s, and I know that while shitty developers contribute to buggy products, shitty management leads to terrible ones. And QI seems to reek of the latter.
Are these people still in place? If so, why should we assume anything will change? At the moment, all I see are promises heaped upon the corpses of older promises.
We had a change in management after the Closed Alpha launched, it didn't go well. I'd rather work on making the game better rather than thinking about the horrid dynamic that we had to deal with.
Can confirm they're not with the studio anymore.
Seriously! I went straight to this subreddit just to check if I was the only one. What was the point of paying the some 30-40 bucks for the early backing if we weren't going to keep access to the game???! We did not pay for the privilege of early access, we paid to get that and the game that was promised!
There is either something we are missing or there is some legal boundaries breaking and rug pulling happening here.
EDIT:
I did miss something. They are addressing it.
https://www.new.playdeadmatter.com/news/key-redemption-issues
Cheers for updating the post. I apologize for the issue and hope to get this resolved asap.
Well that message is vague but it is pretty shitty that they revoked everyone's access and haven't really announced if they gave up on the game or not. But I guess that's how a lot of kick starters go, people with big dreams but no drive to see it through.
It's because we initially thought we revoked all of the Early Access keys, some did get caught but if you never had a copy of Dead Matter or just a copy of the Closed Alpha it worked as intended.
People that redeemed Early Access keys before the 9th of January this year are also unaffected.
Also, first reddit post in years, woohoo.
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