devtrackers.gg
Maybe the true game was the friends we made along the way
Maybe the true game was the friends we made along the way
Enjoy!
Read moreThanks for taking the time to answer, I know you're trying. I haven't gone through with a refund and I have my keys.
I feel there is still deflection in these answers. If you don't respond further I will not take it personally, I don't want to waste your time in a nitpick battle with a single customer. In my experience, sometimes we just have to say "yeah I didn't think to do that, whoops."
- We ordered ahead of time. Valve has limits for how many keys you can get at once.
Obviously not ahead enough, right? It's not like you were 10K short, you were 30K+ short. I was following the indiegogo page for a bit before backing, and it was above 20K for a while, surging to 36k in the last week.
- We do not have millions of backers.
I've been a back end dev for many years, so I am biased: 30K+ backers means millions of hits to me. With that many backers, I would also assume many people would be visi...
Yeah, that's more or less it. We ran with the timeframe on their site, and they needed more time. Left us in a really bad place, but that's on us.
I can't really comment any further here. I'm not a web dev, and I'll defer to your expertise here. We were caught in a bad place, and between attacks and just a lotta folks trying to get in, our site was wrecked.
We still feel awful about having to shut things down, and we're looking forward to being able to bring our full community back online.
We really underestimated just how much our community had grown, and there was a huge silent component we didn't even see until recently. Left us underequipped to handle it when all hell broke loose.
That's obviously bs right? That can't possibly be true.
It isn't.
Are the online servers up currently?
Over 100.
Read moreI agree that there was/is not actual intention to "scam" people, so Hanlon's razor certainly applies here. But the razor can cut both ways.
There was some misdirection (not necessarily intentional) on the key issue, including deflection towards Valve. The initial lack of professional communication also shows their leadership is incompetent to the point of harmful to their own employees. They've been thrown to the dogs, having to withstand ridiculous trolling on discord, twitter, etc.
They obviously never had the 30K+ keys needed for day 1 of Closed Alpha, and the rub is in the why. It was no surprise that they needed tens of thousands of keys, even with the last minute hype surge.
- Why didn't they have even a few thousand keys ready, let alone 30K+?
- Why didn't they realize they would get millions of hits on day 1, with the number of backers known well in advance?
- Why didn't they prepare their discord (and moderators) to support 30...
They are still selling alpha keys... What you got now?
We are not. While you are able to 'buy' on the site, the purchase will be rejected.
Thanks for chiming in. I know we've done a lot wrong over the last several days, but it's still really appreciated.
i did, but you have not responded.
you didnt send me a dm. Please not that i got my discord dm's closed atm due to spam. But feel free to dm me on reddit
same here. im desperate for a place i can talk to other people AND the devs about the CA and actually Aplha test this game properly.
Hey man feel free to shoot me a dm on reddit.
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Users are expected to follow proper Redditquette at all times.
No. There’s some legal agreement with Steam that once they give our keys for a closed alpha, they can’t continue to give out keys after the start of it.
Calm down, they’re not using scare tactics or something
Bingo.
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You've been doing this for a while now.
Will our keys be revoked if we have access to the CA now?
No
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Anyone that backed for a key will get a key.
