We can't assist you with this on the forums I'm afraid, please contact Support: https://support.deadbydaylight.com/hc/en-us also, if this has happened after connecting to the BHVR account please read the FAQ there for further information.
The globe icon shows that someone is playing on another platform other than your own. So if you're playing on Xbox for example, Steam users, PS4/5 users will also have a globe icon next to their name.