The Elder Scrolls Online

The Elder Scrolls Online Dev Tracker




03 Sep

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White_Emerald;c-6936902

Ostaradoe;c-6933964

ZOS_Adrikoth;c-6927612

Thank you all for taking the time to report this issue. We wanted to let you know that we are looking into this and it should be fixed in an upcoming incremental patch.



I just ran into this bug today, can you please advise if/when it will be fixed, thank you :)



Should be fixed in the next incremental patch, September 8th.



It's not in the next incremental on the 8th. We haven't implemented a fix to test yet, so it'll be at least a few weeks.
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Sorries;c-6936657

The two lamp furniture items were missing at the ticket vendor



Found the missing items. We'll update the article to reflect this.
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Toanis;c-6936642

sirmaxelotb16_ESO;c-6935897

I have received 2 additional Ouroboros crates without an E-Mail today after succesfully dropping and opening 2 crates last weekend (with a confirmation E-Mail).

So I think the crates have been delivered twice.

I play on PC-EU



Same here, got 3 extra crates today (PC-EU).

Okay to open them?



Could you and @sirmaxelotb16_ESO send me your UserID please so we can take a look?
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Thanks for the additional information, everyone. Just confirming we are still investigating this to try and determine the root cause. We'll let you know when we have an update.

02 Sep

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We just finished sending out the missing crates from anyone who previously received an email. Could you let us know if you received them? Thanks!
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Hey all, we're currently working on a fix for this but you should still be able to travel to it from your collections menu or by walking in the front door.

If for some reason neither of these options allow you to access the house please let us know. If it gives you an error message or if you can provide video of it happening please send that along too so we can troubleshoot further.

Thank you for your patience here.
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This is the official discussion thread for the blog article "Community Guides—Stonethorn Special"

Check out these community-made guides for players new and old, including a selection focusing on the new Stonethorn DLC!

01 Sep

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Thanks everyone, and apologies for the delay. We'll work on getting this fixed.
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Thanks for the reports, everyone. We're working on getting this fixed for a future patch!
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Thanks again for your patience, everyone. We just fixed this issue so you should now receive the Ouroboros Crate in-game when you receive a notification email about earning a Twitch Drop. For anyone that did not get crates from the past week but did receive the email, we'll be sending these out starting tomorrow.
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Welcome to The Elder Scrolls Online v2.07, introducing the Stonethorn DLC Game Pack and Update 27! This latest DLC features two new 4-player dungeons – one of which includes a Hard Mode for each boss – and is accompanied by several new item sets, collectibles, achievements, and titles.

In the base game, we’ve added character pathing to the Housing system, which allows you to create custom paths for pets, mounts, and assistants. This update also includes several performance improvements, optimizations, and stability enhancements, in addition to a large audit for all item sets to reduce their implications on performance.

We hope you enjoy our latest update, which is approximately 35.4GB in size.



[list]
[*] New Features / Updates / Big Changes[list]
[*] ... Read more
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Welcome to The Elder Scrolls Online v1.21.0.0, introducing the Stonethorn DLC Game Pack and Update 27! This latest DLC features two new 4-player dungeons – one of which includes a Hard Mode for each boss – and is accompanied by several new item sets, collectibles, achievements, and titles.

In the base game, we’ve added character pathing to the Housing system, which allows you to create custom paths for pets, mounts, and assistants. This update also includes several performance improvements, optimizations, and stability enhancements, in addition to a large audit for all item sets to reduce their implications on performance.

We hope you enjoy our latest update, which is approximately 36.4GB in size.



[list]
[*] New Features / Updates / Big Changes[list]
[*] ... Read more

31 Aug

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    ZOS_Finn on Forums - Thread - Direct
Update: We have made some adjustments on the back end which have so far shown some improvements (looking at PC EU prime time feedback). Please feel free to continue to provide feedback regarding your experiences in Dungeons and Trials. Also note, these adjustments are not exhaustive as we have more potential fixes in testing as well.

Thanks as always for your patience :)