You might have to wait a while, I did mine a month ago and I'm still waiting for it to be transferred
Hey CMDR,
We can certainly take a look to see what the issue is.
Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Ikaros
Hey CMDR,
Console transfer is currently live, please visit https://user.frontierstore.net/user/transfer/login-origin
- Ikaros
Hi there.
If you raise a support request with us, we'll be happy to troubleshoot this with you:
https://customersupport.frontier.co.uk/hc/en-us
-Luna
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hey CMDR,
From the in-game main menu, go to options, and then Graphics. Navigate to 3D and select HMD (Headphones). This should put the display in your headset.
If you need further assistance, you can reach us via https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Ikaros
Hey CMDR,
I'd recommend making sure that your GPU drivers are up to date.
If you need further assistance, you can reach us via https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Ikaros
Hi Frontier support, do you know if there is a fix for this? I wound up here after googling the issue. Still not loading as of September 2023. :(
Hi there,
I'm sorry to hear this issue has popped up again, and apologies for any inconvenience that this might be causing you. If you could pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) we can look into things a little more closely with you!
~Nebula
Hi there,
This certainly sounds a little unusual. If there's no change after trying the steps in the comment above, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) and we can look into this with you.
~Nebula
Hi there,
If you do decide that you'd like to troubleshoot this further, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) and we can look into this with you.
~Nebula
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hey CMDR,
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out.
- Ikaros
Not even on the official forum, and support is still reaching out to help.
I’m impressed. That’s good customer service.
Thank you for the kind words, o7!
~Nebula
Hi there,
I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula
Hi there!
If you haven't done so already, please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new)?
We can then look into this with you :-)
~Nebula
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hi there,
Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.
-Umbra
Hey CMDR,
If you are still having trouble with the installation, please send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Ikaros
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