Elite: Dangerous

Elite: Dangerous Dev Tracker




20 Aug

Comment

Hi there! While it's possible to run Odyssey on Linux through Steam, Linux isn't officially supported so issues may occur unfortunately :(

- Support Agent Nova


19 Aug

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi! We've put out a fix for this issue (https://forums.frontier.co.uk/threads/turning-in-a-mission-causes-a-ctd.619385/page-2_) so please do retest and let us know if any issues persist :) - Support Agent Nova

Comment

Hi all.

You should now start to see the mission boards being populated again.

-Luna

Comment

Hey Commanders.

We're looking into the mission server issues right now and will hopefully have something back on the board soon.

-Luna


17 Aug

Comment

Hey all.

We're aware of this crash and are looking into it at present.
Sincere apologies for the inconvenience caused in the meantime.
-Luna

Comment

Hi there.

We've had numerous reports of the game crashing at shader prep since maintenance this morning, and the development team are currently looking into it. There's unfortunately not much else I can tell you at this stage, but we'll hopefully figure out what's behind this soon.
-Luna.

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


16 Aug

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


14 Aug

Comment

Hi there.

We've seen a few cases of this and are looking into the cause. Would you be able to raise a support ticket with us here please: https://customersupport.frontier.co.uk/hc/en-us
-Luna


13 Aug

Comment

Originally posted by JimmyTheBones

Hi there, is there any update on this? I'm stuck too. Have allied with Sirius Corp, have level 5 with Martuuk, no Sirius invite missions are being dropped.

Hey there CMDR!

Please get in touch with us here:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254

And we'll see what we can do to sort this out ASAP. :)

- CMDR Zenit


11 Aug

Comment

Hey CMDR,

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros


10 Aug

Comment

Hey CMDR,

We are currently looking into an issue that is preventing Alioth permit acquisition mission from spawning.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out!

- Ikaros


08 Aug

Comment

Hi! This is an issue that we're aware of and are currently investigating. While we can't say when this may be resolved, please rest assured that we're looking into it :) - Support Agent Nova


07 Aug

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


05 Aug

Comment

Hey CMDR,

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros


04 Aug

Comment

Hi! We're aware of this issue and are currently investigating, thank you for your patience :) - Support Agent Nova


03 Aug

Comment

Hi there!
Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
Thank you!
~Nebula

Comment

Hi there,
I'm sorry to hear about this!
Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula