Elite: Dangerous Dev Tracker

Have been seeing a few cases where the ship is left floating about in the system rather than getting ported to the detention vessel, and that's what this sounds like.
You'll need to raise a support ticket with us so we can move the ship to a dock. Sorry about that!
https://customersupport.frontier.co.uk/hc/en-us
-Luna

Hi there, I'm sorry to hear about this!
Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
Thank you!
~Nebula

Hi there. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you.

- Support Agent Nova

Appreciate the update. Will need to look into this behaviour it seems as that's certainly not expected.
-Luna

Hey CMDR,

I'd suggest sending us a support ticket through https://customersupport.frontier.co.uk/hc/en-us/requests/new our team will be able to help.

- Ikaros

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,
If you're able to pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new), the team will go look into this with you.
~Nebula

You should be able to use the whole thing in-game! Does it work fully in any other titles? If these issues persist, let us know by sending a ticket and we'll try our best to help:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003260740

- CMDR Zenit

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there! Do submit a ticket via https://customersupport.frontier.co.uk/hc/en-us/articles/5887647117084 and the team can review and assist.

~ Viking

Hi there! Do submit a ticket via https://customersupport.frontier.co.uk/hc/en-us/articles/5887647117084 and the team can review and assist.

~ Viking

Hi there!
Sorry to hear about this.
If you're able to pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) with your DxDiag attached, we can take a look into this with you :-)

~Nebula

Hey there,

Thank you for popping us over a ticket! This error can pop up for a few reasons, so we'll have a look into this with you on your ticket :-)

~Nebula

Hi there, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :)

- Support Agent Nova

Hi there. We do seem to have had some issues with the store, specifically affecting password resets. Sorry about that!
If you've not already done so, can you make sure you update the ticket you submitted to indicate you've been able to resolve this? Just so we don't end up resetting your password for you again or something!
-Luna

Hi there,

If you're still having this issue, please could you pop us a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new)? We can then look into this with you.

~Nebula

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

You're welcome : )
o7

Hey all.

There were some authentication issues through Steam yesterday that should now be resolved. Sorry about that!

If you ever get prompted to manually sign in when you wouldn't normally, try a restart of your Steam client. Ultimately though, it'll likely be an outage between ourselves and Steam and not something you can brute force. Always avoid drastic actions like reinstalling, and either wait it out or drop us a line in support to find out what's up : )

-Luna