frontier_support

frontier_support



15 Apr

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova


12 Apr

Comment

Hi there,

I'm sorry to hear you've run into an issue.

You can reach our customer support team via the following link and we can take a look for you should issues persist:

https://customersupport.frontier.co.uk/hc/en-us

~ Viking


11 Apr

Comment

Hi there,

I'm sorry to hear you've run into an issue.

You can reach our customer support team via the following link and we can take a look for you should issues persist:

https://customersupport.frontier.co.uk/hc/en-us

~ Viking


04 Apr

Comment

Hi there,

This is a left-over from the process and something we can change for you immediately - if you pop a response on the same ticket (or we can backtrack from another if you need to open a new ticket) the team can jump on it.

Best,
Viking


03 Apr

Comment

Thanks for bringing this to our attention. Can you please create a Bug report for us? If you create a Bug report here:
https://issues.frontierstore.net/

And a Support ticket to go with it, so we can pass on details if we need to:

https://formcrafts.com/a/ed-mainmenu

Much appreciated.

  • Support Zenit

28 Mar

Comment

Originally posted by Luriant

New support page?

Can I share this to other players with problems?

Absolutely! It's the new portal to submit Support tickets to us. :)

- Support Zenit

Comment

Hi there,

If this issue persists, please get in touch with us directly here:

https://formcrafts.com/a/ed-mainmenu

And we will try our best to help!

- Support Zenit


27 Mar

Comment

Hey CMDR,

If this persists, please get in touch with us directly, and we should be able to help. :)

You can do so here: https://formcrafts.com/a/ed-mainmenu

- Support Zenit


26 Mar

Comment

Hi there,

I'm sorry to hear you've had trouble with the game!

You can reach our customer support team via the following link and we can take a look for you:

https://customersupport.frontier.co.uk/hc/en-us

~ Viking


25 Mar

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova


19 Mar

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova


11 Mar

Comment

Hi there,

If you're still stuck, and tried everything in this thread so far, please get in touch!

You can do so here:

https://customersupport.frontier.co.uk/hc/en-us

And we can sort this out. :)

- Support Zenit


07 Mar

Comment

If Steam is having issues it can affect your ability to log in, as it is no longer able to verify the fact you own the game. If this issue persists, please get in touch with our Support team directly!

You can do so here:

https://formcrafts.com/a/ed-mainmenu

And we should be able to get you back in-game ASAP.

- Support Zenit


06 Mar

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova