Elite: Dangerous

Elite: Dangerous Dev Tracker




23 Jan

Comment

Greetings Commander!

If your friend could reach out to us via https://customersupport.frontier.co.uk/hc/en-us the team here can take a look!

~ Viking


22 Jan

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new. If possible, record a video of this issue occurring in-game and our team will assist further.

- Ikaros

Comment

Hey CMDR,

Sorry to hear that you are having trouble launching Elite in Quest 2.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look!

- Ikaros

Comment

Hey CMDR,

Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will investigate!

- Ikaros


21 Jan

Comment

Hello CMDR, we hope to have the FSDs on their way to CMDRs soon! You should receive a message in game when it's available.

- Vostok


20 Jan


19 Jan

Comment

Originally posted by Disastrous-Success19

Thanks, I've sent one through.

Great! Hopefully we will get to you ASAP. :)

- CMDR Zenit


17 Jan

Comment

Hi there!

This will most likely be that you haven't fully created your CMDR to play yet. Most likely you haven't finished something like the Tutorial yet?

If you're still having issues, send us a Support ticket here, and we will help:

https://customersupport.frontier.co.uk/hc/en-us

-CMDR Zenit

Comment

Originally posted by Anomaly-Friend

That's great an all, but I'm not about to go through that process to fill out a ticket that will never be looked at. Or maybe it will be looked at and they just say "sell and buy the ship again" or something.

Hi there,

We answer every single Support ticket we receive, so it would mean a lot if you could fill one out, so we can help. :)

When we say Support ticket, it's a ticket answered directly by Customer Support (us!), and a bug report on the Issue Tracker is where we send you to the Issue tracker., where it is QA's domain!

- CMDR Zenit


16 Jan

Comment

Hello CMDR,

Sorry to hear you are having these problems, if these issues are persisting please do open a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new.

Our team can then look into this further for you.

-Ace

Comment

Hello CMDR, if you can get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some screenshots of this we can take a look for you.

- Vostok


15 Jan

Comment

Hi there, if this is still occurring, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this!

- Apollo


14 Jan

Comment

Hello CMDR, sorry to hear about the issue here! Please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us and provide some screenshots or video for us to review, we can take a look for you.

- Vostok


13 Jan