Escape from Tarkov

Escape from Tarkov Dev Tracker




29 Jun

Comment

Originally posted by TheRedditRampage

Hi Sova,

I have an account with an hotmail.com email address, however my account is a few years old now. Is this a recent issue as I have never had any problems with email from EFT? I ask as a friend of mine is attempting to purchase the game. I will however advise him that Hotmail accounts are having issues and have been disabled.

Could you confirm that Google accounts are still ok before I ask my friend to create one please?

I can appreciate that you did not create this issue and are having to deal with the fallout, so thank you for trying to provide as much info as possible given the situation.

Thanks

RR

Hello. We recommend using Gmail)


27 Jun

Comment

Originally posted by Both-Brain-18

Whenever I go to log into the tarkov website to upgrade to eod my email never recieves the authentication code that's needed for log in

Ah, I got it) Write to me in private messages your email address and a description of the problem

Comment

Originally posted by Both-Brain-18

Hey a buddy of mine was helped by you with not getting the authentication email....any ideas?

Hello, I didn't quite understand what you want)

Comment

Originally posted by EnforceR1337420

how long is the usual wait time? or should i start worrying by now?

You still haven't received an answer? If yes, write your email address to my PM


25 Jun

Comment

DM me with your global ip address (https://www.myglobalip.com/).

Comment

In this case you have to contact with Xsolla support (https://support.xsolla.com/).


23 Jun

Comment

Hello. You probably have changed the font size on the system. Try to set the system font size to default (100%).


20 Jun

Comment

Originally posted by Yourmomsonmycock

Hello. Please write to my PM your public IP

Comment

Originally posted by EnforceR1337420

i messaged you from gmail this time, i hope it works 👍

Now just wait for an answer)

Comment

Originally posted by EnforceR1337420

hey thanks for responding ive tried messaging you guys with [email protected] on thursday, is that a problem? if so i could make another.

Most likely you have already been answered, but the letter simply did not reach you. Write to us from another address (for example, Gmail).

I also recommend that you edit your comment and hide your email address, for security purposes)

Comment

Originally posted by TreG096

Sorry, I just can't send you pm's. It is blocked or something. Either I cant make a chat with you :S

It's weird, I have no any limits. I will try to write to you myself.


19 Jun

Comment

Originally posted by TreG096

I have the same problem :S, Yesterday I tried to change my mail to gmx but it also didnt helped the problem. Cant get to play the game after a long time period :/. I dont know why but I only get mails for new hardware access :D. And I receive them in no time. But for authorization the mails wont get into my mail account. Am I to dumb for this or what is going on :'|

The "gmx" domain has problems receiving our emails. Write to me in private messages a detailed description of your problem and the email address that your account is registered to.

Comment

Hello. Have you contacted support via email? From which address did you write to us?


18 Jun

Comment

One of our Sherpas should contact with you through selected type of communication.

You can also join to our Sherpa discord (https://discord.com/invite/sherpahub).

More information about the Sherpa system you can find over here: ...

Read more

17 Jun

Comment

Originally posted by BallImaginary9968

Can i also message you?

I already answered you in PM =)


14 Jun

Comment

Originally posted by Imacatto101

Hello i got a problem with SMS verification that i cant receive any code on many numbers even with a russia number. Please help

Hello. I replied to your message in PM.


13 Jun

Comment

Hello. You probably still make mistakes when going through the reCaptcha. Try again, carefully reading the task and completing it slowly.


12 Jun


11 Jun

Comment

Originally posted by dunkanan

Silly Russians. Why install a grip if you're just gonna clamp it anyway lol

🤨

Comment

In this case you have to contact with Xsolla support (https://support.xsolla.com/).