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Escape from Tarkov

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08 Jul

[HELP] Continuation of my previous post. I m not able to play a single game since i purchased a game few weeks ago.

Comment

Originally posted by manan19995

i already created this request through launcher. if u don't provide refund by stating term and conditions, i understand. but at least please value people's money. i spend money to play this game and i m not able to play it at all. it's fine if u don't refund me.... but at least provide good support to customer. i m not lying.And your support team can't response on current ticket? what's the point in going round and round again for basic support request?this is worst service. i have made mistake by purchasing this game. Thank You.

Your request has been make through the site. I do not see any other requests from your account.

The launcher automatically sends us some information when creating a bug report

Thank you so much Nikkita

Comment

glad you liked!


07 Jul

[HELP] Continuation of my previous post. I m not able to play a single game since i purchased a game few weeks ago.

Comment

Originally posted by manan19995

11484456

I see a specialist's response a few hours ago, he asked you to create a request through the launcher.


06 Jul

[HELP] Continuation of my previous post. I m not able to play a single game since i purchased a game few weeks ago.

Comment

Originally posted by manan19995

but they are not suggesting any solution at all.

Please write me a request number

Jaeger still locked after completing quest since wipe, any people with similar issue ?

Comment

Hello. I looked at the request, the specialist processed the ticket and gave the correct answer. The problem is known.

Is there any surefire fix at all for the authentication email not sending bug?

Comment

Originally posted by JustAnOctopus

Has anyone had any success with getting the email to send? I would love some assistance too u/Sova13 , Ive followed every "fix" online and whitelisted the email, Ive received verifications from the address before but cant get the BSG launcher to send one. Please help i spent too much money on this game for it to be worthless.

edit/ after spamming the launcher for about an hour it finally logged in

Hello, please write me a private message)

Need help with BSG Launcher installation

Comment

Originally posted by OMGitsSynyster

Fixed. Thanks for your help

👌🏻


05 Jul

Need help with BSG Launcher installation

Comment

Hello. There is a fairly simple solution - create a new partition D, start the installation of the launcher, it will be installed on that partition. Then remove it in a regular way and install it where you want. Then this partition can be removed.

Is there any surefire fix at all for the authentication email not sending bug?

Comment

Originally posted by reebook556

Hey i tried to dm you but it said that tou dont accept them could you help me? I have the same problem

Hello, strange, I have no restrictions on receiving messages. Let me write you myself

Is there any surefire fix at all for the authentication email not sending bug?

Comment

Originally posted by MZootSuit

Battlestate games support is useless. I haven't been able to play the game for 5 months due to email authentication on the launcher not working. Forums say to change my email but support staff won't let me.

Hello.Please write me the email address from which you wrote to us.

Is there any surefire fix at all for the authentication email not sending bug?

Comment

Originally posted by Toofat2camp

Yes I replied to the initial email reply from battlestate support stating that I had already attempted most of the recommendations prior to sending in a support ticket, as well as showing screenshots of my email settings/filters/whitelist and photos of the issue. I have yet to receive a response to that email.

Also I was temporarily banned from the website(still am) last night after trying to repeatedly log in and send authentication emails as another user suggested I just repeatedly log in until an email appears. shown here

Replied to your message in PM👌🏻

Upgraded from standard to EOD and got nothing. Almost 5 days waiting now.

Comment

Originally posted by Separate-Pie9937

I appreciate the reply sova I’ve seen you on other people’s posts with similar issues, love tarkov and just wanna support the creators

Thank you for understanding)


04 Jul

Is there any surefire fix at all for the authentication email not sending bug?

Comment

Hello. After a support response, did you report that the recommendations did not work for you?

Authentication Code Email Not Being Received Issue.

Comment

Hello. Please write to me in private messages the address of the email from which you wrote to us.

Upgraded from standard to EOD and got nothing. Almost 5 days waiting now.

Comment

Hello. There is no need to create more than 1 request for 1 problem. This does not speed up the solution of the problem in any way.

You can see the support answers (when contacting through the website or launcher) in the profile on the website.

Now the support load is increased and it takes some time to respond. Your problem will be fixed on a first come, first served basis, please don't worry.

[HELP] Continuation of my previous post. I m not able to play a single game since i purchased a game few weeks ago.

Comment

Originally posted by manan19995

what should i do? it's not like i want only refund. i want to play this game. but it's not working at all.

Write that you still have a problem, follow the recommendations and report the result.
This is very brief)


03 Jul

[HELP] Continuation of my previous post. I m not able to play a single game since i purchased a game few weeks ago.

Comment

Originally posted by manan19995

got reply few mins ago but they denied refund.

If you asked for a refund, then yes, this is the correct answer.

[HELP] Continuation of my previous post. I m not able to play a single game since i purchased a game few weeks ago.

Comment

Hello, please write me the number of your support ticket, in which you are not answered.

Hi. I am the creator of the recent optic rework "leaks". Hear me out.

Comment

guys please relax. we are working on optics/sights overhaul with iterations. Proposed changes are taken in consideration long time ago already. It does not mean that we can't or we dont't want to do it, it means that we need to do it properly with all of the upcoming changes/features etc.

post 12.11 questions gathering

Post

Hello!
It your boi, Nikitka.
We plan to make TarkovTV Live podcast on Monday on 5-th of July, and I want to gather your questions/opinions and suggestions about 12.11 patch. I will try to answer the most voted questions live.
Love you, you're the best!

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