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Have you created support ticket?
Have you created support ticket?
If you pre-order our game, you will get access to closed beta and digital copy pre-load.
It depends on how complex the map is and how much human resources you have.
If you still have the problem, please create support ticket.
Clear cache.
Hello. The "USA (Other)" version allows you to launch the game from any region except Europe. This does not indicate the region you are in, but simply the name of the pre-order region.
To launch from Europe, you need the "EUR" version, which allows you to launch the game from anywhere in the world. To launch from anywhere except Europe, the "USA (Other)" version is enough.
Also I saw your comment that you didn't get a response from support. Please write me your support request number.
Keep up the good work over there at BSG. I know you get a lot of flack especially on here, but the majority of people who play this game love it, can deal with the crap (that comes with games in development) maturely and are generally quiet with the praise. It’s always nice to see officials interacting here.
Thank you for the nice words)
Hello, please write me your email address from which you wrote to us.
Also I need a screenshot of this page with the address bar
Every time I click the support notification, I am taken to a 404 page not found on battlestates website.
are you still accepting pms?
Hello, yes, you can write to me a PM
The result of the check is no problem. All emails are sent to you without any problems.
Which as you know is very helpful to my situation... They have been working with me via support email for a month now as well.
At this point I would happily change to an iCloud/gmail whatever domain, seems they just aren't willing to make it happen. I'll keep up the fight. TY Again!
By the way, I just answered you in PM)
Appreciate 👍
Disable your antivirus software and windows defender.
Have you created support ticket?
In this case you have to contact with Xsolla support (https://support.xsolla.com/).
Thank you so much!! I will PM you in like an hour when I am home.
So far, I don't see any messages from you) You can write your request number right here - in the comments
Hello, please write me the number of any of your support requests, I will check for a response
Hello Sova,
That's weird, I have sent 2 mails. Just to be sure, could you provide me with the support mail address and the template for the mail?
[[email protected]](mailto:[email protected])
In the subject line, indicate "Account restore Your_Login", in the text - a detailed description of the situation.
Then you will be asked for the necessary information.
Got it. It is best to write email in private messages rather than publicly. I noted your address, I recommend you hide it in your comment)
We checked, no letters were received from your email. Try to write from another email.
Hello,
The email address from which I wrote the request is ****
Got it. It is best to write email in private messages rather than publicly. I noted your address, I recommend you hide it in your comment)
Thank you so much, It worked without any issues
👌🏻