Escape from Tarkov

Escape from Tarkov Dev Tracker




10 Sep

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Сегодня, в 13:00 МСК мы планируем провести техническое обновление игры для улучшения стабильности игры. Игра будет остановлена. Технические работы по обновлению займут примерно 2 часа. После завершения работ всем будет необходимо обновить клиент через лаунчер.


09 Sep

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Xsolla is processing the payment. But we need a check from your payment system - that is, from where your money was debited from. For example, a bank, or a paypal, etc.

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    Natalino on Forums - Thread - Direct

What do you mean by "doesn't work with you"? Can you elaborate more on this for us to better assist you.

Clean browser files or try to do it on another browser as well. 

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    Natalino on Forums - Thread - Direct

I suggest creating a ticket for this kind of issue.

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    Natalino on Forums - Thread - Direct

If you know the username of the alleged cheater, you may report them using the Report Bug via Launcher, on the Launcher, click the down arrow under your username, and choose the 'Report Bug' option then on the new window choose "Suspicious of using cheats" in the Category drop-down menu.

If you did it this way, then you are all set. It will be looked into and actions will be taken. Due to the number of reports, and processes that these things go through, you might not get a response back but rest assured that your report will be looked into and proper action will be taken. Thanks!

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    Natalino on Forums - Thread - Direct

Are you still having this issue?

Error 205 means servers are either having a maintenance or you are having a connectivity issue with our servers. There’s no end-user fix for the bad account ID error, simply wait for the servers to come back up and launch the game again. If issue still remains, contact us at support.

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    Natalino on Forums - Thread - Direct

Thank you for the suggestion, much appreciated, we will keep this in mind. 


08 Sep

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Мы установили небольшое техническое обновление  клиента для улучшения стабильности работы игры. Всем игрокам нужно скачать обновление через лаунчер.

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    Natalino on Forums - Thread - Direct
On 9/6/2020 at 10:21 PM, Simsalabeem said:

If I posted this in the wrong forum, I am so sorry. Because I looked for somewhere to make this post, but the mega cheat thread is closed from commenting on.

There are instructions on said forum thread on how and what you should be doing. That is why it is locked.

You may report suspicious players using the Report Bug via Launcher, on the Launcher, click the down arrow under your username, and choose the 'Report Bug' option then on the new window choose "Suspiscion of using cheats" in the Category drop-down menu. Or at the end of the raid screen when getting killed by a suspicious player. 

Removed the name of the person in discussion here.

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    Natalino on Forums - Thread - Direct

Could have been a server issue of the server you guys on. I would say this is rare and might not be the first time ever that someone seen it but that does sound bad, yes. However, this is rare case and the best thing you can do for us would be to report it with all info you have using the launcher bug report tool. 

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    Natalino on Forums - Thread - Direct
15 hours ago, RegullarGuy said:

Same problem here.  I hope they can resolve sometime in the near future.  Also I’ve tried every option almost on multiple different devices, same error, 3032.

The only way to resolve this issue is to contact Xsolla at [email protected] or in their live chat at https://xsolla.com/gamer-support/

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    Natalino on Forums - Thread - Direct

I believe you are getting shot from the far side of your left corner (left at the time of your death screen). This could be a bug with audio. Regardless, best to report it via the launcher as a bug. 

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    Natalino on Forums - Thread - Direct

Did you try to contact support? You should create a ticket for this issue.

I also recommend the following (although I doubt it will solve it but worth a try):

Try closing the game, restart your computer, reboot your router, then launch the game again. In some cases, antiviruses prevents some files which cause this issue, you may want to exempt the game to your antivirus and firewall. Run game as admin. 

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    Natalino on Forums - Thread - Direct

Is it fine now? 

If not, delete all files of EFT (game and launcher), restart your PC and reinstall launcher and the game. If that fails, contact support. 

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    Natalino on Forums - Thread - Direct

Appreciate the detailed info of what had happened but in order to report an alleged hacker, please follow the steps provided in this link as we have updated the method on how to report suspicious players:

 In simple words, you need to send a cheater report via the launcher or use the button for reporting at the end of raid screen upon getting killed.