Europa Universalis IV Dev Tracker

Does it run from eu4.exe directly in file explorer okay?

Does the new launcher work with other games you have such as CK3, HOI4 and Stellaris?  

In this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.  

Can you translate that message for us please? Being an image we can't run it through Google Translate. Thanks.

And, have these games and that launcher run okay before this? Do you know what change or update seemed to trigger this propblem?  

Look in the dlc tab of our launcher. Is it in there and enabled? If so, it is in the game.

Note that those songs will have certain requirements before they'll play, like being at war or being HRE emperor yourself or being protestant.  

Nothing like that can happen until mid-January at best, as virtually all of Paradox are on their annual winter break. Sorry!  

Obviously, nothing of use in that log!

I guess if this is repeatable from a given saved game, it has to be a game bug (maybe a Linux-only) one, and can be posted in a new thread in Bug Reports.

Meantime do you have access to a Windows machine, and so can test those saves there - see if they get the same crash?  

I see you are using the experimental nVidia driver series. is it possible to try the standard one?

That aside, the lack of exceptions.log tends to point to something outside the game, as does the lack of repeatability. Quite what I cannot see!


This started after the current patch, you mention. Is it happening only in a galaxy that was started under a previous patch? Or also any started under that new patch?  

I see your monitor's native res is 3840 x 1080 - can you try that in the game please?

If no better, try 1920x1080 , which was I think the best res in existence when this game was written.  

From what you say, probably, yes. But try a few things:

Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit that settings.txt to say:

refreshRate=60
fullScreen=yes
borderless=no

vsync=no

Then in the launcher Game Settings menu, select fullScreen display mode.


IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Int... Read more

FYI we don't have any insight into the GFN processes or infrastructure.

Does this ONLY happen via GFN, if you run it locally what happens?  

Has this always happened on this machine? Or it was okay up to some point?


Please attach here your Documents/Paradox Interactive/Europa Universalis IV/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Europa Universalis IV/logs/ folder, attach here system.log , error.log , exceptions.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  

Indeed, the subscription system and payments are entirely handled by Steam, we have nothing to do with it and have no insight into it.

Good luck!  

I don't know anything about what is in upcoming patches I'm afraid.

@grotaclas is this the AI issue I think you've mentioned before? Although I couldn't find it in this forum.  

I didnt saw this yet but i would say contact Steam Support as it looks like a payment issue.  

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/Europa Universalis IV AND Documents/Paradox Interactive/Europa Universalis IV folders - In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Europa Universalis IV/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods) are in /Users/USER/Documents/Paradox Interactive/Europa Universalis IV/ .


IF that doesn't help:... Read more

This is probably to do with your Windows User Documents folder being on OneDrive (ie MS's cloud servers). That ought to work in general, but it requires OD to be running all the time, to be syncing perfectly, and you to be online all the time.

If you didn't actualy want your documens held on theMS cloud, you can change the Windows settings accordingly. Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location - that's where you can change it to point to the old default location  

Moved to Tech Support  

Any mods involved? If so please try and duplicate the issue in a campaign that's never had any mods used on it.


If that does happen, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/Europa Universalis IV AND Documents/Paradox Interactive/Europa Universalis IV folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.


**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Europa Universalis IV/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (sett... Read more

CellarFiend said: Ah ha! thank you. Yes my OS is old, but since the launcher does not add anything useful I think this is bit....

Well, Steam will stop supporting obsolete Windows versions too, next month I believe. There's no reason for the launcher to support them after that!  

CellarFiend said: However running eu4.exe generates the following error (Steam is definitely running on my machine) - see attached file

That is normal for EU4 when run that way. When you OK that message does the game start up alright?


We see no significant errors in those logs. That you can launch the games but the launcher cannot, usually an antivirus app is getting in the way. What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

hoi4.exe and dowser.exe (in the Steam HOI4 folder)
... Read more