What are your system specs (mostly which GPU and which macOS version)? Please try to reduce your graphic settings and see if this helps. It would be great to know which setting caused the problem.
What are your system specs (mostly which GPU and which macOS version)? Please try to reduce your graphic settings and see if this helps. It would be great to know which setting caused the problem.
Thanks for the feedback. Sorry to hear that the experience so far hasn’t been good.
I’d really like to dig into it more, as the performance should be much much better than what you’re getting.
An easy thing to check is that it is running the new client: Press ‘Control + F’ and make sure it says ‘Metal’ at the bottom. This will ensure you’re on the correct client quickly.
Thanks for the feedback. Sounds like a corrupt file if a reinstall fixed it. When we do the migration to NMC, we’ll have some checking and verification of the files as part of the process.
Please do report the graphical issues using the in game tool so we can see the screenshots
Hey!
We are unfortunately aware of a client crash at startup, when starting the client with fresh settings. This is happening, when the client is trying to play the intro movie.
For the case that your client is affected by this problem, you can copy your TQ settings to Singularity, which should work around this problem. Feel free to take a look at Profile Management Tool – EVE Online for how to do so.
I’m afraid you just missed it . We did the mirror as close as possible to the playtest as we could, but there are always going to be accounts that just miss it.
The fix should be deployed, but you will need to completely exit and reopen your launcher.
Sorry about that folks!
Apologies, we have found an issue with the deployment. This means players will receive the Wine client currently.
We are working to fix this as soon as possible
Apologies, we have found an issue with the deployment. This means players will receive the Wine client currently.
We are working to fix this as soon as possible.
edit - The fix should be deployed, but you will need to completely exit and reopen your launcher.
Sorry about that folks!
Unfortunately yes, we are investigating further.
Hi all
Sisi is now updated with the build needed for the playtest.
Please make sure you are running the latest launcher version. At the time of writing, this is 1924823, but higher is also fine if we need to deploy a patch. The launcher version number is shown in the screnshot below:
image912×621 71.9 KBWhile you’re welcome to discuss issues and bugs in this thread, please file a bug report from within the client if possible. Client bug reports are significantly more useful when we try to reproduce the issue.
Thanks in advance to everyone who participates ...
Read moreHi all
We have just deployed to Sisi. Please make sure you’re running the latest launcher to avoid any issues.
Hi, you filed a bug report which was closed as they could not reproduce the issue, if you need an action to be taken on your behalf then you need to file a support ticket with customer support.
https://support.eveonline.com/hc/en-us/requests/new
Once you file a support ticket we’ll be happy to take a look and see if we can’t fix the issue you are encountering.
The Alliance Tournament has a long and storied history woven throughout EVE Online. Through this period, there have been some pointed dark marks that carried with them lifetime bans for certain groups and individuals. With Alliance Tournament XVII just around the corner, we’d like to take the time to address these bans with a special focus on our Capsuleer Redemption Policy, a policy which came into being after Alliance Tournament XVI.
In 2014, ...
Read moreHopefully this should be sorted, if not, then we’ll need to investigate further.
Hey!
A new mirror has been deployed to Singularity!
The server is currently still in VIP mode, while we finalize the market seeding. - I’ll update as soon as it is fully available.
Update: Singularity is back online, market is seeded and skill points from previous mass tests are applied as well.
Steam users: Please let me know, if the login problems are sorted or if we need to investigate further? (I’ll also run further tests later on it myself…)
If you have not already, please send in a bug report for this issue, it would be a great help for investigating this.