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Failed to login pls check your connection..cant start the game
On PS? Or a different console?
Failed to login pls check your connection..cant start the game
On PS? Or a different console?
No, I’m the switch. I restart it and the same thing happens.
That seems to be the same issue but I'll still forward this on in case.
Is this why I keep getting an error about failing to login???
Possibly! Are you on PS?
Unlink the wrong account from the Epic Games Store! Go to there on your desktop, and from your settings, unlink your switch. Next time you boot your switch, it will ask you to sign into EGS again. Sign in with the right one! :)
Don't worry!
You've accidentally made a new Epic ID when you were signing into your Xbox first. What you need to do is log into the Epic Games Store with your ID you made, and unlink it from your Xbox and your PS.
Then go to PS first, and launch the game. It will ask you again to make an account. Sign up to Epic using that. If you still don't have your cosmetics after that, just pop Support a note - but linking your main account first will make it easier for them to fix it :)
This is a bug that we're looking into - super weird! Do the inputs work as they should, and is it purely visual for you?
We can fix it!
Do you still have your PS4 available?
Yeah it is!!! :D
Lost my transfer progress from transition from PS4 - Switch
We can help!
When was the last time you played? Was it before December 2021?
Downloaded on PS5 but I’m Being asked to subscribe to PS+? Help!
Hey! Can you pop me over a DM or a chat with your Support ID?
This is being looked into and is a known issue! Hang tight in the meantime but it's taking a lot of investigation!
Hey! Since a change this morning, we've seen this resolve for a lot of players.
If you are still not seeing your rewards, Support are able to help you: https://support.fallguys.com/hc/en-us/requests/new
For the biggest issue, that has resolved about 80% of problems. We have had some issues outside of that with players accidentally making new Epic IDs, and similar things like that - which Support are able to clearly see and resolve on their side :)
This can manifest as:
You can use this thread to stay updated!
External link →I'm not OP, but I'm getting "Critical Error" when playing on PC (Epic) when the round is meant to start. I have also gotten "Disconnected from the server" once.
I am about to make a dedicated thread for this - we are seeing increases for this on all platforms right now. Sorry you're experiencing it, but be assured it isn't localised to you or your connection!
It looks like we're currently going through server turbulence. We've seen a marked increase of errors in the past hour. We're looking into this as we speak.
I completed a few challenges and was a few minutes ago
Okay cool! I need you to do two things for me if that's alright
Thank you so much!! Right now I can‘t unlink the nintendo account because the email address is not verified for the „wrong ESG account“ and I‘m not receiving the email to verify it… (i think it might be because the two ESG accounts are under the same email address?) Do you happen to know what to do in this case, too? :)
Not personally as that's slightly above my knowledge, but our Support Team would probably be able to advise and check properly for you!
Pop them a quick note here: https://support.fallguys.com/hc/en-us/requests/new
Both on PC and Switch I'm getting kicked out of games, sometimes because of "inactivity" and sometimes because of "unstable internet".
I checked and my Internet is as usual and I never get connection problems on other online games like Fortnite for example.
I got to play till the end of the game very few times.
Also when it's searching for players, it finds them and most of the time the game just doesn't start after the countdown. It just starts searching for players all over again.
This is definitely an issue in that case - could you take a few minutes to pop Support a note? Include as much details as possible - the above was really good, but also make sure to add your Epic Account ID!
Hello!
When did you get this? Was this within the last hour?
Did you complete any challenges?
The pre-reg rewards will be granted at some point within the next seven days, don't worry :)!