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This is the first time I have seen this error - you should definitely drop Support a note including your Screenshot: https://support.fallguys.com/hc/en-us/requests/new
This is the first time I have seen this error - you should definitely drop Support a note including your Screenshot: https://support.fallguys.com/hc/en-us/requests/new
Bug and shouldn't be happening! We're working on it!
It's a bug, they're working on releasing a fix soon
This!
Head straight to support for this one as they'll be able to sync up the Error Codes! https://support.fallguys.com/hc/en-us/requests/new
I'm currently having an issue on ps5 where its requiring me to have ps plus? Any idea how to sort this?
We're looking into it! You won't have to pay for it, just bare with :)
Okiee. Thank you so much for keeping us updated and you are literally replying to every one of the questions, on a very busy day like this. Thank you so much once again. Also, will you be making an announcement later when all these things are fixed?
We'll be making an announcement shortly as we continue to monitor :)
Thank you so much, I'm just worried if it's my wifi problem or not. Cause i can't keep playing in middle of hallway connected to the wall.
I don't think it is - because we're having similar issues with a lot of people. Later on today when those issues are resolved it'll be way easier to figure out if it's a you thing or an us thing!
Hello! If you are having any issues at all transferring your cosmetics and account to a new console
If you are logged into the right Epic Account and still see no cosmetics, just drop our Support Team a note with your Epic ID and they can help you! https://support.fallguys.com/hc/en-us
I think mine is a little weird. When I'm on ethernet it works flawlessly but as soon as I go wifi, it doesn't work and keeps on disconnecting after 5 seconds of starting the match, I tried sitting next to wifi as well. I have a 500 Mbps wifi and it still doesn't work. As I can't continue forever on ethernet, will it fixed soon? Also, it's not my wifi problem right? Thanks for keeping us updated this quickly. Thanks
P.S. I'm on Laptop
That is super weird, but I have told the team. We are indeed hoping that this is all fixed super soon!!
Can I still get help?
Of course, it just changes what the cause is! Contact our Support team and let them know that you hadn't logged in since before the Epic Games Accounts came in, and they should be able to help! https://support.fallguys.com/hc/en-us/requests/new
Switch. We queued for Dolos and were met with 16 in Queue. Dropped down to 12 and we went for Solo. After two tries we got in a lobby with 48 people
Perfomance is fine!
Yeah this is linked to some stability things we're diagnosing atm! Hoping to get things stable soon!!!
Still not working.
Not in Solo Show or Duo Show as well.
What console?
Bug! Boo, but we're already looking to resolve this!
Just downloaded on PS5, but can’t get anywhere after accepting EULA. Keeps telling me to sub to PS Plus.
Worth noting: I haven’t subbed, cause I assumed it’s not needed for F2P games?
Not needed and a bug that we're investigating!
on epic games website you can probably unlink your nintendo account and link another one
This! :)
https://support.fallguys.com/hc/en-us/requests/new
Pop our Support team a note and they can advise - but quickly double check that you've linked the correct account to your Xbox :)
Downloaded and logged in in Epic Games first (account linked to PSN), didn't have my cosmetics. Just logged in on PSN and didn't have my cosmetics either, was my account wiped or can I get my cosmetics back if I contact support to make the PSN the primary one?
It's a bit confusing, I hope my account didn't get wiped :(
It isn't wiped! Just stranded. Pop Support a note and they can help! https://support.fallguys.com/hc/en-us/requests/new
Is it possible without my ps4? What do I need to do because I might be able to borrow my brothers to do it
I recommend popping Support a note in that case: https://support.fallguys.com/hc/en-us/requests/new
They should be able to advise and help!
Okay great thanks so much for the assistance! I wish you a speedy recovery for your ankle =)
You reminded me to update that - it's healed now and I am 100% on two legs again haha!
I had already linked my Epic ID when transferring my progression in Fortnite from PlayStation to Xbox. Upon opening Fall Guys for the first time on Xbox today, it already had my existing epic account pop up and available to automatically sign in to, and that’s what I did, so I don’t believe I created a new Epic ID. Unless I’m misunderstanding how Epic ID’s work.
No it may be a slightly different issue, we have about 20 smaller unique issues for the transfer progress at the moment (but the good news is that they are relatively easy to resolve)
Support is the best way to go now - sorry I can't help further, but they'll be fast to reply :)