Thank you for your reply. I tweeted you guys back with all the information that you require. Being showcased along of all of those wonderful creations would be an honor for me :)
It's our pleasure!
We'll be contacting you via direct messages on Twitter when we are closer to a future episode.
This way we can provide you with a more specific time frame in case you'd like to tune in live!
Once again, thank you so much for your amazing work!
Hi, there!
I just wanted to drop by to state how wonderful this character is envisioned through your work. We’d very much like to showcase this image in a future episode of Duty Commenced.
If you’d like to have it showcased on future episodes, we encourage you to post in the official forums or on Twitter while providing your character name, world, and the hashtag #FFXIV_CC. We also encourage everyone to spread the word should you come across fellow artists here on Reddit to have their work showcased as well!
Again, we commend your beautiful Elezen and we hope you consider allowing us to showcase your talents!
Hey, Does shadowbringers come with all xpacs? and if so do you get them for preorder or only when the game releases?
Pre-ordering Shadowbringers will not give you access to Stormblood and Heavensward until it releases!
Hi there! The Golden Week sale ended May 6th. We recommend following our social channels to stay updated on sale times and other promotions :)
Wow, this is impressive! I'm not saying it's because you're a Lalafell, but it might be because you're a Lalafell. ;)
This is some breathtaking art. I can't wait for Shadowbringers!
hi /r/ffxiv :)
Does Kahuha still check this subreddit? SE needs to send out a wide email to at least alert players of this scam. Not everyone is gonna check on reddit.
We are trying to shoot these down as soon as we can, but I will bring posting a general warning up with the team again
Hey everyone!
If you're currently at the Fan Fest and have lost something, please make sure to head on over to the info counter, where lost & found items are being kept.
You can find the info counter in room 10 on the venue map, right next to the entrance!
External link →Should the screenshot be just our character without effect or can we use Gpose options and emotes on the screenshot ?
There are no rules against using effects or gpose, so by all means!
Rules: https://fanfest2.finalfantasyxiv.com/2018-19/eu/activities/glamour-contest (actually it covers Australia and New Zealand too!!)
Also the best part: real models will showcase the winning outfits with the emote of your choice!
Just to clarify - the outfits will be displayed on in-game models. It's a bit hard to get a hold of Roegadyn, Lalafell etc. in real life :)
Hey everyone,
When you are reporting these problems, can you please make sure to always mention your location and ISP? For those of you that have the necessary networking know-how (see /u/ckasecret01's post), traceroutes and packet loss statistics would help as well. Please also make sure to post about it on the official Technical Support forum if you can:
Ya they do have one, u/SE_Kahuna, he usually lurks but he'll most likely tell you to open up a ticket with support and to post on OF since this is out of his area. But I'll give him a ring so he knows that this is still happening, he did drop by another thread about the same issue last month.
You pretty much nailed it - I've already had this on the radar yesterday. A GM ticket is the most important thing here.
Could you please get in touch with our support center? They are able to look into this and escalate to the right places if necessary.
EU:
http://support.eu.square-enix.com/contacttop.php?id=5383&la=2&fty=1NA:
http://support.na.square-enix.com/contacttop.php?id=5382&la=1&fty=1Generally speaking, house demolition should never happen without any warning - you should get several emails warning you of any imminent action being taken. Given that you've said you entered your house regulary, even just the day before, we'll need someone to look into that. Please be as detailed as possible in your support ticket.
Hey everyone,
Please make sure to report bugs in the official forums and through a GM ticket. If you feel that there has been an issue with the GM ticket, feel free to send me a private message with the ticket number, and we can have another look.
I did so and despite saying in the ticket that I have screenshot proof of me being in the house a while ago, that I know I won't get my house back and that I merely wish to confirm whether this was a bug or not, they have given me a very standardised response: https://imgur.com/a/XA6pt5O
I still have an in-game support ticket open to see if I can get anything more tangential, but the support has been somewhat unhelpful.
If the in-game ticket doesn't lead to anything, could you let me know the ticket number via private message, please?
Could you please get in touch with our support center? They are able to look into this and escalate to the right places if necessary.
EU:
http://support.eu.square-enix.com/contacttop.php?id=5383&la=2&fty=1
NA:
...
Is /u/SE_Kahuna still around? As far as I'm aware, they're the only representative from SE that has actually ever posted here. I would like to see something about this over on the official forums, but as I know a good many of the reddit community can't post there, maybe if Kahuna is still around they can pass on a message or something?
As a house owner myself, the sudden influx of 'my house was demolished outside of demolition criteria' posts is extremely alarming. Is there something specific triggering this or is it just happening at random? I mean, my house is only a medium, but I've had it for years- and my FC has a large that I've personally put a ton of time and love into. Losing -either- would probably kill any/all enthusiasm I have to play this game, and it's clearly not a one-off glitch.
This does need to be brought up on the OF, though - I think it'll at least get more attention and awareness there.
I am indeed still around - there just haven't been a great many reasons to post lately (you guys help each other a lot, which is great to see).
I'll read up on this issue and then forward the feedback, so please keep it coming! And the advice is correct - if you can bring your issues to the official forums, then please do.
Hey everyone,
I wanted to share a message from the North American support team in regards to the post above with everyone:
Greetings,
Firstly, we'd like to confirm that the Callback Campaign is not a "lottery" based system. Users who meet the campaign requirements will be sent the campaign e-mail from our mail system each day. The notice in question ("Furthermore, we cannot guarantee recipients will receive invitation e-mails.") simply refers to circumstances outside our control, such as e-mails that hit spam filters or those that aren't delivered due to outdated e-mail addresses.
We'd also like to apologize for the confusion caused by the support representative. We'll be working with the team to ensure that the correct information regarding this is provided going forward.
I'm trying to renew my subscription but I can't. Tried to renew using Steam Payment and on the very last part (authorizing Steam) I got back to Mog Station with a message that "an error has occured". Tried to add Crysta and now the error (trying to buy crysta or renew using Steam Payment) is Error i2501. Contacted support, contacted u/SE_Kahuna and now I'm waiting.
I think I got 3 times Error i2501. My question is: if I don't get any answer, should I try again tomorrow and see if it works?
Hey there,
I get contacted about this error every now and then by multiple people, so just to clarify - the only time when I can poke someone in any way or form is if I suspect that a mistake of some kind has been made on our end. I can generally not intervene before the support process has run its due course. I hope the problem gets resolved for you!
Obviously we can't provide support for third party issues, but NVIDIA recently announced that they would stop supporting 32-bit versions of Windows, which may have something to do with it. As /u/vlorsutes suggested, it might be a good idea to look for the last working version of the driver. Hope that works out for you!
a post was made on Reddit.
SE is monitoring Reddit too Σ(ºロº;)
Of course we are, people in every office read this subreddit, and I'm regularly tagged in post. I simply can't comment on bugs and exploits.
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