Fortnite: Save the World

Fortnite: Save the World Dev Tracker




23 Jan

Comment

Originally posted by that1rowdyracer

Sad this is how we get an update from the dev teams.

This was in reference to the tiles being live. That was not intended.

We covered the release of these items in the Homebase Status Report.

Comment

Originally posted by Katakalysmic

Does this mean that the event shop is about to rotate?

Nope. The current items in the event store will remain. You still have plenty of time to pick them up. :)

Comment

These tiles should not be live at the moment. I'll take a look at this.

Apologies on the confusion. Both Wukong and Dragon's Fist will be available on Friday the 24th at 7pm.


22 Jan

Comment

Originally posted by NinjaDaddo

You SAW a single report of a player.

Magyst, mate, you need to be more like see-bot and look on Reddit then!

I saw 3 reports shortly after 11.40 and it's not even my job!

Over the course that this issue was taking place.. we saw several reports. But it only took 1 report of inventory loss for us to start mass investigating how widespread the issue was from both reddit reports and non reddit reports.

Not all reports of inventory wipe were actually factual as we were checking every players account. After further digging, we only found a very small (.01%) that hit the issue causing the wipe.

Comment

Originally posted by EzzieValentine

Wait a minute...so I was unaware of the part about items farmed not being retained. I noticed that after farming rocks for rough ore and minerals, that the number of stacks that I thought that I was supposed to have, weren't there. I wasn't just tripping? I still have my inventory/storage, but could part of this bug be actually retaining what you have in the inventory and storage, but nothing new being accrued during farming? I just want to make sure I'm understanding all of these buggy issues...

" I noticed that after farming rocks for rough ore and minerals, that the number of stacks that I thought that I was supposed to have, weren't there"

Correct, this is a safety measure that prevented further loss of player inventory. This measure was only in place for a short time as we were deploying the server fixes. Items farmed weren't saved.. but neither were traps and ammo spent.

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Originally posted by ReturnoftheSnek

get matched with trappers

You’re scaring me Magyst. You make it sound like trapping is a bad, unintended way to play here.

Definitely not meaning anything negative here (I promise!). I was just referring to that specific play style.


21 Jan

Post

Hey everyone,

We wanted to give an update on where we’re at with the inventory wipe issue.

What happened?

Shortly after 11.40 launched we saw a single report of a player reporting loss of backpack and storage inventory. At the time, this seemed likely related to the server performance issues that also surfaced with the release.

We focused efforts on increasing server resources and fixing an underlying memory bug to make sure that these server-wide issues were resolved. Additionally, we deployed a server patch with additional protection against the backpack and storage wipes, independent of the server performance fix.

The inability to build is a direct result of loss of backpack inventory and both are rare instances that impacted less than .01% of the player base.

The inability for impacted players to save changes to their backpack, meaning items farmed would not save to your inventory or items used would not be consum...

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Comment

We've seen the concerns around this specific topic, especially with the most recent discussion threads on combat score + rewards. We're making some further adjustments in 12 to help accommodate players who get matched with trappers. We definitely want to prevent players from leeching... but we also want to prevent players from intentionally edging out other players from getting rewards by trap spamming.


20 Jan


19 Jan

Comment

Originally posted by FreightTrainUSA

I cant offer any sort of time table on a resolution. All I can do is send these logs over to the team and have them investigate what could be the cause. In the mean team basic troubleshooting such as uninstalling/reinstalling might help. Along with seeing if any new PC or GPU updates were downloaded, maybe going back to an older version could help.

Hey u/oxxide_ Quick question, do you get the same behavior going to BR and then switching over to StW or are you just launching StW first and only?

Comment

Originally posted by oxxide_

Hey u/FreightTrainUSA

I have done this with player support. This has been on-going since the update. Perhaps I'm just being impatient? Just it's been 4 days since the Fortnite Update. It's not that Player Support hasn't replied as they have and they said they are investigating.

Just that it's been 4 days and I miss playing and Streaming Save The World! Happy to send you logs here too? Maybe it's best for me to wait it out, I'm not sure. But I do know my partner isn't the only one experiencing the issue, I've seen it a bit on Twitter and here on reddit the last few days..

I cleared the logs and reopened STW for a fresh log. Here is the link

https://www.dropbox.com/s/mgg8c52h1k76phm/Logs.zip?dl=0

I cant offer any sort of time table on a resolution. All I can do is send these logs over to the team and have them investigate what could be the cause. In the mean team basic troubleshooting such as uninstalling/reinstalling might help. Along with seeing if any new PC or GPU updates were downloaded, maybe going back to an older version could help.