I cant offer any sort of time table on a resolution. All I can do is send these logs over to the team and have them investigate what could be the cause. In the mean team basic troubleshooting such as uninstalling/reinstalling might help. Along with seeing if any new PC or GPU updates were downloaded, maybe going back to an older version could help.
Hey u/oxxide_ Quick question, do you get the same behavior going to BR and then switching over to StW or are you just launching StW first and only?
I have done this with player support. This has been on-going since the update. Perhaps I'm just being impatient? Just it's been 4 days since the Fortnite Update. It's not that Player Support hasn't replied as they have and they said they are investigating.
Just that it's been 4 days and I miss playing and Streaming Save The World! Happy to send you logs here too? Maybe it's best for me to wait it out, I'm not sure. But I do know my partner isn't the only one experiencing the issue, I've seen it a bit on Twitter and here on reddit the last few days..
I cleared the logs and reopened STW for a fresh log. Here is the link
I cant offer any sort of time table on a resolution. All I can do is send these logs over to the team and have them investigate what could be the cause. In the mean team basic troubleshooting such as uninstalling/reinstalling might help. Along with seeing if any new PC or GPU updates were downloaded, maybe going back to an older version could help.
If you are on PC and having issues logs would be of great help to determine the cause. You would need to first open StW and have whatever issue is going on occur. Once it happens you can follow the following steps and and send your logs.
hey everyone, just wanted to let everyone know to please continue to provide us with your account name if you were affected by this issue. DM an epic employee, reddit mod or post in this this thread or this https://www.reddit.com/r/FORTnITE/comments/epej83/inventorystorage_wipe_issue_after_1140_master/ We are checking both post for any additional account names.
hey everyone, just wanted to let everyone know to please continue to provide us with your account name if you were affected by this issue. DM an epic employee, reddit mod or post in this this thread or this https://www.reddit.com/r/FORTnITE/comments/eq43vi/investigating_inventory_issues/ We are checking both post for any additional account names.
Hey everyone! We are currently looking into the issue of dealing with inventories being wiped. If you are running into this issue please attach your account information to this thread. You may also DM me your account information so that I can send it to the development team.
External link →
devtrackers.gg
