Gems of War Dev Tracker

Hello Adventurers,

Just an update on what’s been happening today. Thank you for you patience while we track this down, and thank you to those team members who are spending their weekend helping hunt this bug.

We have been running more tests to try and pinpoint the issue. Unfortunately each new set of tests requires us to make a new set of Android builds, which in turn take a couple of hours each. If it seems like it’s taking a long time to track, that’s the reason. Unfortunately it’s not as simple as just spotting a corrupt file on the servers, as the way assets are bundled into asset packs, and concurrently downloaded by the Unity engine to improve efficiency, means that it’s trickier to spot than you might first think.

While we haven’t uncovered the exact issue yet, we have noted that there seems to be an issue with the map loading/unloading (this may be related to the red flash that players have been experiencing). We are also looking to see if this is relat...

Late to the party, but thanks for the blast from the past here.

Hello adventurers,

We have an update on the the asset download issue. We have narrowed it down to a few possibilities for what is causing the issue. The two most likely culprits are: it could be a problem in the Unity engine directly related to the downloads, or it could be a corrupt file on the servers. We’re going to be gathering more information as the team continues to dig into the issue.

With the thought that the second issue (a corrupt asset) is more likely, we are currently running some asset builds that we hope will help us narrow this down further. As these take quite a few hours to complete, the team is going to sign off for the day (it’s 1am here in Aus), get some sleep, and continue investigations tomorrow (Saturday) morning.

We will be back tomorrow to follow up on this issue.

Hey there, the team are working on it now, we’ve been updating the 6.6 Patch notes threads as we go tonight.

We are still around and looking into this. I wanted to have some more infomation that I could share before I posted next.

Just a quick update, we are still looking into this. We don’t have any more info to share right now.

Hi Adventurers,

Just a couple of questions for us that may help us investigate this issue further on our side.

• Is this issue only happening when trying to download the additional assets?
• Is this issue only happening on new accounts? Have you gotten it by linking your account without going through the tutorial?

I reported iOS to the team too now.
I can’t repro the issue on my iPhone.

The team are adding more debugging to see what comes up.

I’m actually leaving now

Hey folks, just letting you kn ow we’re still working on both these issues. It’s after 8pm here but we have at least 5 team members back looking into both the Xbox and the Android issues.

We’ve also contacted the part of the team overseas for when they start work so they can check their end of things.

I’ve made a couple of Known issue articles on our help center:

We’ve tried redeploying some server files to see if it solves the download issue as part of our troubleshooting for the Android issue.

If you’re having the issue you can also try force closing and re-opening the game to see if the downloads will complete now.

If that doesn’t work, make sure you’re on your wifi then try reinstalling the game and let me know how you go.

I’ve been asked to ask our Android players with the stalled download issue to uninstall then reinstall the app to see if the problem persists.

Looks like I’m pulling overtime again someone bring snacks?

I’ll let you all know if I get any more info about either the Xbox or Android issue.

I’ll report this also, can you please double check you have plenty of free memory available on your device?

Sorry if this was the first thing you did! I have to ask because it’s my job

@IbstockMafia ok the team are on it! Honestly though I don’t think I will be around when this is fixed as this is an issue which involves an intercontinental team so it may be some crazy hour of the morning for me when I get more info.

It’s being looked into as the highest priority even if you don’t hear from me here though. Being in the UK yourself you will no doubt see the update is live before I do from Australia if it’s fixed at...

Originally published at: https://gemsofwar.com/raid-boss-weekend-divinion-fields-nintendo-switch/

Returning Raid Boss Troop: Nightwing Nightwing has returned to lead Divinion Fields during this weekend’s Raid Boss. You can get them from the Event shop during this event. New Weapon: Eye of Orion This weekend it will be available in both the Event shop, and in the Soulforge.

It should download automatically when you open the game, if not try what scott suggested here:

I can see it on the store but I’m also double checking with the team to see if they can see what’s going on.

Hey folks, just an update on this one.

Unfortunately this needs a client fix, which means we need to put the game through the whole submission process with the stores again and wait for approval before releasing the fix.

We have a meeting scheduled on Monday to talk about when is the earliest we can get a fix to you all as it can’t be this weekend - that is out of our hands due to needing to resubmit the game to get a fix live.

I’ll also be following up on how this passed QA

We’re very sorry as we know this is pretty inconvenient.

My people, mark up is hard. We tested ALL sorts of combinations before pushing this live… we didn’t share a team code with a “1488” ID in it though because I wasn’t thinking of that.

I will see about getting this fixed, if it can’t be I’ll ask for ‘1488’ to be uncensored.

I am very happy that some people here have so little interaction with neo-nazis that they don’t realise that any time a gamer uses the numbers ‘1488’ in their game names they are always referring to nazis.

Let’s not defend it for the sake of other, more innocent things like discussions about Putin or American Presidents, or other historic dates and symbolism. There are some very straight forward references that are commonly used by neo-nazis, and almost never by anyone else in games, pop culture or the mass media and this is one of them.

If you didn’t already know that, I’m sorry you had to learn here ...

Just poking my head in to say, I would just have your discussion and share your ideas, then flag and ignore any posts that go against community guidelines - don’t respond to them.

Threatening flags and telling people to act normal tends to cause more problems than would naturally happen

Most people here are doing the right thing so no need to preface your posts each time