Gems of War Dev Tracker

This was caused by a cheating player who has since been banned. I’ve reported what happened to the dev team so they can look into how this affected the player’s score and so they can fix up the Guild’s score to what it should be without the cheating players’ involvement.

I would just like to say that just because one player in a Guild is cheating doesn’t mean that anyone else in the guild is a cheater or condones this behaviour. It can be difficult to know when someone in your own guild is cheating, in this case they cheated so hard it looked like a bug, so it was easier to spot.

So please don’t hold it against this person’s Guild mates, 99% of the time the rest of the guild has no idea it’s being done and don’t condone it or want it in their guild.

Just a follow up. There was a player in the guild trying to hack the game. They’ve been banned. I’ll ask the team to check how this happened so it can be prevented in future and to fix up the Guild’s Score.

In future if you see this happen to one of your Guilds please report the player for hacking and kick them out of your Guild immediately.

I’ve deleted the post @Timewaster467 made as it contained the name of the banned player.

Just a follow up. There was a player in the guild trying to hack the game. They’ve been banned. I’ll ask the team to check how this happened so it can be prevented in future and to fix up the Guild’s Score.

In future if you see this happen to one of your Guilds please report the player for hacking and kick them out of your Guild immediately.

I don’t remember this bug being reported before, do you have another example I can share with the dev team?

I’ve reported this to the team. In future for the fastest help please write a ticket as well. I review all the tickets from the weekend on a Monday morning so if I see something urgent like this we can do our best to get it fixed up before the weekly reset.

I’ll let you know once I’ve heard back from the team.

Hey, just confirming that the Leaderboards are updated at set intervals, not every time they’re opened.

If it’s degraded you can keep playing if you like (although I know lag is annoying!). Most times it shouldn’t cause you to lose anything, if it lags out or has a never ending loading screen at the end of a battle, you can wait until it resolves to get your rewards.

If you have any concerns about the lag affecting your rewards though I would advise against playing Delves or Guild War battles for example where there’s limited battles.

Opening chests while there’s lag is completely safe.

Heads up that stream will be at 7 pm PDT instead of 6 30. We are pushing some balance changes for the mythic and these will take a little while to appear in world. Thank you for your patience and understanding!

The status page will only give information such as if the game server status is green, degraded or down.

I’ll ask the team about the lag, it may be that our logging isn’t set very sensitively for degraded performance.

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5.6.1 Hot Fix is releasing today for Nintendo Switch

We have resolved the following issues in this hot fix:

• Skulls deal double damage on faster animation speed
• Banner counter was not including all Kingdoms and Factions owned

Hey,

This can mean there’s game server performance issues on our end (however we have no server issues reported by any of our game servers for the past 4 days at the time of writing.)

If you want to be sure we have a server status page here which will show if our servers are running, degraded or down: Status – Gems of War

If our status page is all green, it means the problem isn’t on the game servers but somewhere else in the connection between your device and the servers.

If your home internet is working fine for everything except Gems of War, then it will be an issue somewhere in the connection between us. These issues are usually fixed quite quickly by whichever party has ownership of the problem.

Hey folks,

Just a note that an edit was made to the blog after it was published, so I’m just highlighting the change for anyone who read the blog before the change was made:

Known Issue:

There is a known display issue where the boost displayed for Burrow Warden appears higher than normal. This is due to the boost and attack being stolen and incorrectly being totalled together. As mentioned this is a display issue only – the spell is working correctly.

Old and Wise (Nintendo Switch)

New Ultra-Rare Dragonian Sage

1600×800 159 KB

The Dragonian Sage will be available this week for ...

Bunnies and Bows

New Epic Troop: The Burrow Warden

The Burrow Warden will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

Known Issue:

There is a known display issue where the boost displayed for Burrow Warden appears higher than normal. This is due to the boost and attack being stolen and incorrectly being totalled together. As mentioned this is a display issue only – the spell is working correctly.

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