Gems of War Dev Tracker

If that’s the case please contact our support so we can help you further. I’m not sure if this is a strange bug or if there’s a knowledge gap. Thank you.

Hello other Xbox players, is anyone else getting this issue as well? Some more reports would really help.

Oh that’s annoying, sorry you’re having this issue!

Which device are you playing on?

Yeah sorry, I didn’t realise that when you check the ticket in the Help Center it just says it was closed, I thought it told you it was merged and linked to the ticket it was merged into. I’ll look into that!

When you say it shut down do you mean it continued looping on the loading bar? Or does the game crash you back to your device’s homescreen? Do you eventually get an error message? If so, what does it say?

Hey there,

Please do not send multiple tickets about the same issue to support. We will answer your original request soon. In the meantime, if you send in additional new tickets about the same issue they are merged into your original request, which is why they appear as closed.

@Denthegod no, you get the same amount of points you would against any active guild.

Could some more people weigh in here?

We checked out server status and everything is working correctly and there have been no time outs. There may be an issue happening somewhere else, and that could be in game, or in the real world with certain regions. Please provide information regarding your device, where you are located, and your internet connection.

Thanks for replying, I have let our team know and they are looking into this further.

Originally published at: New Pet – Son of Tau – Gems of War

New Pet: Son of Tau A new pet has been released, Son of Tau. You can get your Son of Tau from the daily Pet Rescue for the next 24hrs. Son of Tau will also start appearing as a potential Pet Rescue from Pet Gnomes.

Hi @Qemuel, I escalated this issue with our team and they have looked into your account and tried to fix the issue. Is your account working now, or are you still experiencing these Cliffy errors?

This is feedback and has been put in the appropriate category.

This looks very strange, I’m sorry to hear about it.

Please contact our support here: https://gemsofwar.zendesk.com/hc/en-us.

We need some further information regarding this, and if anyone else that has experienced it could weigh in that would help us greatly. We want to figure out how widespread this is.

I understand. Unfortunately I am unable to do purchase issue tickets, so I was unable to personally resolve this issue for you.