Gems of War Dev Tracker

If you are trying to be respectful you’re not going to have any problems, which has always been the case.

I think the only actual change other than wording and structure of the guidelines is we’ve now explicitly mentioned no talking about religion or politics.

Other than that it’s mostly the same as before, no insults, no swearing, no hate speech, if someone wants those things, the Gems of War community forum is not the place for them. Almost no game forum is the place for that type of person.

If the line is unclear for you and you cross it you’ll be asked to stop, that’s all, it most likely would end there - we’d much prefer everyone just got on than having to resort to banning people. Being asked to stop doesn’t harm anyone in anyway - I’m sure everyone at some point in their lives has been part of a conversation where someone was asked to drop a topic or change topics offline as well. If you continue after that you’ll be banned, at that point we had tried to ...

Hello

Thank you for the details! I’ve passed them on to the dev team

Hello

Thank you for your invite code and the details. I’ll pass on your feedback to the dev team.

Hello

Thank you for the screencaptures. I’ll let the development team know about this issue.

To help you further, I have a couple quick questions!

• Can I please have your invite code?
• Is this issue happening with every kingdom?
• What platform are you on?

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@devnull
What is your invite code and Guild name?

I’ll let the development team know about this issue.

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@Ramiro
Can you please take a video recording or screenshot the troop / spell cast “Desánimo” that you are referring to?

Hello

Please keep this thread civil.

I’ve deleted the posts involving insults and the callout/accusation in accordance with our Community Guidelines.

If you do have a firm reason to believe that someone is cheating, which is another matter entirely, you can submit a ticket to the support desk here.

Hello

Please reference this for information:

Hello

As for the Nintendo Switch Platform cliffy questions, there were a high number of recorded server errors occurring for around 45 minutes. (5:45pm AEDT to 6:15pm AEDT)

Please Note: There will be compensation for the Switch players for this issue.

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They were just backend updates for the developers.

Heyo!

Just a note to this, Community guidelines and practices are important, as mentioned repeatedly, making sure and maintaining these community spaces are safe and respectful for anyone within it is among the highest priority as Support and Community Managers.

This is also something I have personally been working on for an extensive period of time because any tasks that have come up that I or CX are responsible for, such as reporting issues and bugs, would have been addressed immediately before progressing with updating these guidelines.
Could understand some frustrations if members of Support/CX could personally fix bugs or make changes to the game itself, but that is not something we are responsible for.

Hey everyone!

We recently updated our Community Guidelines. As I mention above, most people in the community are already being great!

But these are in place to protect you and those around you in the Community so we can continue to have fun, be safe, and grow!

Playing Gems of War and/or Puzzle Quest 3 has brought us all together here we have a lot to discuss, be it the game itself or other things we are passionate about. But importantly, we’re also here to build a warm, inclusive and most importantly safe community!

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It started at 10:30am and ended at 4pm AEDT.

Sorry I didn’t reply sooner!

Hopefully it wasn’t noticeable!