I know which case you’re talking about and I’m going to review it later today. We’ve also had a request that a different staff member handle the ban appeals so we’re going to do that to give the player(s) involved peace of mind.
We don’t have auto banning based on player reports for the reason you outlined - it’s too easy for players to gang up on someone to get them banned - so we never implemented any bans to trigger based off player reports (not for chat and not for cheating).
I know other games do have auto chat bans based on player reports, so it is a standard practice in games, but for me, as long as we have a block button, I’d prefer to handle the chat manually. I don’t think our chat is so toxic we need an automated system to keep up with it and I hope we never hit a point where we do need that.
There’s only 2 ways I’m aware of for a player to be banned from chat currently:
- Spamming swear words will trigger an autoban for maximum several min...
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