[2020] [Connectivity/Multiplayer]Hyperscape user profile issue

Hi AbnormalMeric and MXKLLY! I apologize for the inconvenience this error may have caused you both. For reporting purposes, can you please attach a screenshot of this prompt for me? Thank you!

Hi MXKLLY!
There seems to have been an issue with the image.
Can you upload the image to a hosting site (Example - IMGR) then share a link to it here on the forum.

Thanks for the image of the error.

I have reported this to the dev team and I will update this post once there is an update available.

Hey MXKLLY (and AbnormalMeric)! I've checked in on the investigation for this issue, and as the error message is similar to one we see a lot in Rainbow Six: Siege, the devs would like to ask affected players to try the same steps for Rainbow Six: Siege from this article upon the release of the full game, if the issue persists.

I hope that you enjoyed the Open Beta, and that we will see you when the game launches! If you'll be playing, please let us know if you're still unable to play after performing the above steps.

Hey MXKLLY,

You don't need to follow the steps for Rainbow Six: Siege - just the equivalent steps for Hyper Scape as in that article. So long as you only delete the mentioned files but under Hyper Scape, you should see no issues.

Can you please confirm whether the issue is still ongoing for you?