im trying to enter the support.ubi.com to send a ticket, but i cant seem to login in any way
is the site down? can i send a tickt to you here?
The site is working for me, maybe try a different browser to see if that resolves the issue. You can also message Ubisoft Support on Twitter/Facebook who can help you further. The best way to process would be by going through our support team, but feel free to message your case number once it is created!
Hello! Sorry about this stuttering. Have you made a case with support.ubi.com? If so, would you DM me your case not. If not, would you please make a case with our Support Team and include your dxdiag and msinfo, (then DM me the case number) so we can investigate further.
flair: ubi-response
Read moreOn mobile so I apologize for the poor formatting. The game overall is extremely fun and a very refreshing style of BR. I’m one of the few who believe TTK and weapons/hacks are in a pretty decent state and may only need a few minor tweaks.
The biggest issue I have is the consistent stuttering throughout matches. I’ve tried every “solution” this subreddit/United forums has offered and I will admit I’ve noticed some slight improvements, but not enough to thoroughly enjoy the game. It appears that there are a lot of others with low-high end PC’s who are also having similar issues.
My initial thought was that this was related my PC, but now I’m beginning to think it is server side (few games with latency/connection icon), but after trying all the below “fixes” I’m at a loss.
Fixes I’ve tried:
Run Uplay as administrator
Run Hyper Scape as administrator
Verify game files
Reinstall Uplay/Hyper Scape
Disable full screen optimiz...
Hello! Sorry about this stuttering. Have you made a case with support.ubi.com? If so, would you DM me your case not. If not, would you please make a case with our Support Team and include your dxdiag and msinfo, (then DM me the case number) so we can investigate further.
Hey! Sorry about this experience. Have you contacted support.ubi.com? With our support team you can upload a msinfo and dxdiag which are really useful for the team. Would you mind submitting a case there, and then DM me the case number?
flair: ubi-response
Hey! Sorry about this experience. Have you contacted support.ubi.com? With our support team you can upload a msinfo and dxdiag which are really useful for the team. Would you mind submitting a case there, and then DM me the case number?
flair: official
Hi Folks,
We are performing server maintenance at 3:30 PM ET / 19:30 UTC with 15 minutes expected downtime to resolve issues of players not connecting to their nearest datacenter. Players who have experienced high ping in game should see a marked improvement after this fix. Note that because we are now prioritizing optimal network latency, you may experience matches with less than 99 players depending on time of day.
We know this has been a very present issue for many of you over the past few days. Please let us know if you see improvements to your ping/latency.
External link →Hey!
Thanks for reporting this. I can confirm that both these accounts have been permanently banned.
Thanks a million :)
AJ
flair: ubi-response
Hey!
Thanks for reporting this. I can confirm that both these accounts have been permanently banned.
Thanks a million :)
AJ
Hey!
Thanks for reporting this. I can confirm that this account has been permanently banned.
Thanks a million :)
AJ
flair: ubi-response
Hey!
Thanks for reporting this. I can confirm that this account has been permanently banned.
Thanks a million :)
AJ
Hey!
Thanks for reporting this. I can confirm that this account has been permanently banned.
Thanks a million :)
AJ
flair: ubi-response
Hey!
Thanks for reporting this. I can confirm that this account has been permanently banned.
Thanks a million :)
AJ
Hey!
Thanks for reporting this. I can confirm that this account has been permanently banned.
Thanks a million :)
AJ
flair: ubi-response
Hey!
Thanks for reporting this. I can confirm that this account has been permanently banned.
Thanks a million :)
AJ
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