Lineage II

Lineage II Dev Tracker




13 Sep

Post
    Wissp on Forums - Thread - Direct

Game servers will be down for maintenance beginning Wednesday, September 14, 2022, at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

The following changes will be made to the game during this maintenance:

  • The Freya’s Raid event will start for 3 weeks!
  • The Relic Pouch of Protection promotion will continue for 2 weeks!
    •  Special crafting will continue for 2 weeks.
  • The Libra Merchant event will end!
    • All event-related items will be removed.
  • Hero’s Treasure Chests, Packages and Tokens will be removed.

08 Sep

Comment
    Hermes on Forums - Thread - Direct

Hello everyone,

We have been talking to the Dev regarding issues with Windows 11.

Right now, I ask that you please send any crash reports/logs to our Customer Service team. We have been collecting these and sharing them with the Dev so they can find the common issue cause and have it addressed.

Thank you,
Hermes

 

 

Comment
    Hermes on Forums - Thread - Direct

Hello!

Thank you for your feedback.

I'm sure there is much to be improved, and we are working to turn things in the correct direction. We understand that there is a great expectation for fast change, but things really take time, and we need to make small adjustments to ensure we don't take a bigger step than we can.

Even though we try our best to always make everyone happy, there will always be room for improvement. But we are looking at the feedback, considering it, and doing our best to make all possible changes that will make a difference.

I know I have told you all already, but I want to emphasize that  we appreciate all the constructive feedback. That is a powerful tool for us to be able to improve.

Hermes


04 Sep

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please make sure to select “North America” region in the launcher, as Lineage II is only available on that region.


31 Aug

Comment
    Hermes on Forums - Thread - Direct

Hello,

Welcome, Wissp!

We are very excited to have you with us! I'm sure you will do great with the L2 community. Although I'm sad that Artic is leaving the team, we are lucky to have someone like you joining us!

Artic, thank you for all the great work and dedication. I'm sure you will do great wherever you go, and we will miss you. Good luck with your future endeavor!

Welcome aboard, Wissp!

Cheers!
Hermes

Comment
    Hermes on Forums - Thread - Direct
1 hour ago, dontwantone said:

code not work says, 

The serial code you entered is invalid.

Hello,

I apologize that you are having trouble claiming the coupon code. We have just checked and confirmed that the coupons are working. I have also just claimed it on my second account to make sure. Please check the following if you are still having trouble:

1. Double-check the code and make sure there are no spaces when you copy it over.
2. Code redemption is limited to 1 per account.

If you are still having issues, please contact our customer service and they will look into your account to resolve the issue.

Regards,
Hermes

Post
    EMpulse on Forums - Thread - Direct

See the announcement here!

Post
    EMpulse on Forums - Thread - Direct

See the announcement here!

Post
    EMpulse on Forums - Thread - Direct

Greetings everyone.


I'd like to take a moment to introduce you to Wissp! Wissp will be taking over for Arctic, who unfortunately is leaving us at the end of this week to pursue a new career track. We wish you all the best in everything you do, Arctic!


Wissp has a great background in the gaming industry and has already jumped head-first into learning Lineage II. He's super excited to be here and we're just as excited to have him join the team and start getting to know this strong, passionate, Lineage II community. We know he'll do right by all of you. :)


Welcome, Wissp - we're so happy to have you!


-EMpulse 

Post
    Amraith on Forums - Thread - Direct

Hello everyone,

We wanted to share that all server transfers for Lineage II are disabled and we will notify when transfers are open again.

Thank you!

Post
    Hermes on Forums - Thread - Direct

Hello everyone,

We have investigated an issue reported by players where some items went missing from their mailbox.

We have confirmed the issue and are currently in the process of acquiring all the data so we can restore these items back to the affected players, and we expect to have this task completed during next week's maintenance, on 9/7.

We apologize for the inconvenience caused.

Best Regards,
Hermes

 

Post
    EMpulse on Forums - Thread - Direct

Hello, All.

Game servers will be down for maintenance beginning Wednesday, August 31, 2022, at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

The following changes will be made to the game during this maintenance:

  • The Libra Merchant event will continue for 2 weeks!
  • The Hero’s Treasure Chest promotion will end next week!
    • Special crafting will end next week!
    • Hero’s Treasure Chests, Packages and Tokens will be removed on 9/14.
  • Spirits Treasure Boxes and Chest Kits will be removed.
  • The L2 Pass Season 5 will end next week!

Thank you!

Post
    EMpulse on Forums - Thread - Direct

Hello, All.

 

Game servers will be down for maintenance beginning Wednesday, August 31, 2022, at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

The following changes will be made to the game during this maintenance:

  • The Oriana Lucky Draw event will continue for 2 weeks!
  • The Dragon Chest & Exchange promotion will end next week!
    • Special Crafting will end next week!
    • Dragon Treasure Chests and Giran Seals will be removed on 9/14.
  • The Mermaid Chests will be removed.
  • Fixed an issue preventing the Mysterious Greater Weapon Enchant Scroll from working on a Sacred Sword Excalibur.

Thank you!

... Read more
Post
    EMpulse on Forums - Thread - Direct

Hello, All!

Game servers will be down for maintenance beginning Wednesday, August 31, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

The following changes will be made to the game during this maintenance:

  • The Chronos Compensation Event will start for 3 weeks.
    • Chronos coupon code will be available for one week.
  • The Oriana Lucky Draw event will continue for 2 weeks!
  • The Dragon Chest & Exchange promotion will end next week!
    • Week 2 Special Crafting will end!
    • Increased Normal and Greater Agathion enhancement rates will end next week!
    • Dragon Treasure Chests and Dragon Keys will be removed o...
Read more
Post
    Hermes on Forums - Thread - Direct

Hello, everyone!


As a result of the recent extended downtime affecting players on the Chronos server, we will be offering the following compensation beginning after maintenance on Wednesday, August 31.


Chronos Server 
Coupon Code: ChronosDowntime0822
Limitation: Chronos Server. 1-use per account, valid through September 9, at 11:59 PM. 

  • Oriana’s Lucky Coin x300
  • Cube of Gratitude x1
  • Shining Dragon Attribute Tonic (XP) x20
  • Honey Dark Beer x20
  • Freya's Scroll of Storm x20

The Cube of Gratitude, received from the coupon code, can be used once-per-day for 14 days to obtain a daily reward. A special reward will be granted on the final day, for players who used the Cube of Gratitude for all p...

Read more

29 Aug

Comment
    Hermes on Forums - Thread - Direct

Hello everyone,

Firstly, I just wanted to thank you all for coming to the forum and sharing your compensation ideas.

As for the compensation: We are still discussing the plan and are reviewing all possible options. We expect to have a plan ready to be shared with you all tomorrow.

Thank you all for your support.

Best Regards,
Hermes

Comment
    Hyunkel on Forums - Thread - Direct
15 hours ago, Shadowkiller said:

I haven't been able to access my accounts... It says that my ip is blocked which brought problems to my other accounts too as they got blocked as well... I write from this account because I can't even log in to the webpage and the mailed tickets takes too long to be responded. Similarly, I haven't been explained the reason for the block but I suspect is because a fail payment or something like that... I ask you to please respond or at least make a way to improve communication and allow to explain what and how it happened because this matter happened already a week ago...
...

Read more

28 Aug

Post
    Hermes on Forums - Thread - Direct

Hello everyone,

As we all know, yesterday was a rough day for Chronos, where the server was down for an extended time while our team was completing a major database task to get things back to normal.

The journey we had to go to get everything fixed was not easy, but we are happy that Chronos is back and all issues were successfully ironed out. The whole L2 team appreciates your support and patience, and as I stated previously, we will be planning the compensation this week. And I will share its details with you all in a separate post.

However, there is one more inconvenience that many of you already brought up, and I wanted to acknowledge it to bring more visibility: The Skill Bar setup was reset. Unfortunately, there is nothing we can do on our side to re-add your skills for you, and we apologize for this inconvenience.

We will be considering everything that happened yesterd...

Read more
Comment
    Hermes on Forums - Thread - Direct

Hello everyone,

Thank you very much for your patience. I'm happy to announce that Chronos is back online.

The Angel Cat is already in the game, and we will have further compensation distributed during the week. Once I have the details, I will share them with you all.

Thanks again for your patience.
Hermes