Lost Ark Dev Tracker

Please submit this to support so the team can investigate your account: Lost Ark - Support | Amazon Games

Ah, I see you’ve made it to the plague-infested area.

These will reappear later this week alongside some potential better deals

We currently do not have plans to open OCE specific servers, but the feedback is appreciated.

Amazon Games does not have the publishing rights to support this version of Lost Ark in Singapore.

Amazon Games does not have the publishing rights to these additional regions, if this changes we will announce that.

Can you refer me to a specific dungeon that folks are reporting as different from version in other regions?

Please use the refund policies of the platform where you purchased.

Folks can’t seem to talk about character customization without things getting political. Thanks for your feedback, we’ll continue to field requests and suggestions for Character Creation and improve it over time.
Quick warning, please don’t discuss politics on our official forums.

Sometimes Mokoko seeds appear “off map” in Dungeons and you may have to find hidden areas to access them.

Moving to support section.

Region Lock is not a thing, you are referring to Publishing Rights, which we do not currently have. If this changes we will let you know.

Skins will rotate in the future as well

There are things in place to prevent this; I am not going to share what they are in order to prevent people from trying to get around them

Our team is aware of the issues that caused an interruption for some users on Zinnervale – although this issue has been resolved, we are continuing to monitor the situation and server stability closely.

Same price/part of better deals as an option

Thank you for your reports surrounding EU server issues – our team is investigating now, and we will provide an update to the situation shortly.

For anyone else that may be reading this thread, just a heads up that refunds will have to be pursued through Steam or Amazon, depending where you purchased your Founder’s Packs. Our staff here on the forums does not have the ability to grant refunds or address transactions.

This is being investigated now