Magic The Gathering: Arena Dev Tracker

We have flagged this particular instance as resolved. If you continue to experience issues, or need further assistance related to this outage please contact support: https://mtgarena-support.wizards.com/

We are bringing MTG Arena back online, however we're continuing to monitor the situation to ensure our systems have stabilized. Maintenance is on-going.

We are aware and investigating! Please refer to our status page for updates.
https://magicthegatheringarena.statuspage.io/

your game isn't working, the first place to look is our Status page. It is linked at the top of this page under "Status". It is also linked on the forum home page. Our Status page will show if there are any issues currently happening with the game. That page also gives updates as to whether things are resolved. We are now actively monitoring.

Keep an eye on that page and we'll update everyone as we have news!

PUBLIC SERVICE ANNOUNCEMENT!

If your game isn't working, the first place to look is our Status page. It is linked at the top of this page under "Status". It is also linked on the forum home page. Our Status page will show if there are any issues currently happening with the game. That page also gives updates as to whether things are resolved. If that page does not say that things have been resolved, then our investigation is still ongoing.

My advice is to stop trying to start a match until this is resolved. Trying to play the game while the game is having issues never goes well. Just keep an eye on the Status page and we'll update folks when things are resolved. No need to reply "sam...

While we’re social distancing IRL, let’s find new friends on MTG Arena! Reply to this post with your in-game name (with [[71694,hashtags]]), your favorite format on MTGA, and your favorite card. Then scroll down through the replies and add people that you’d like to play with!

P.S. Please don't reply more than once! Let's keep this post as clean as possible. :slightly_smiling_face:

@goblininstigator:

Is there not going to be an update today that addresses this issue?
It's been upvoted more than 1100 times on the Bug Report forum and it still seems like WotC is still pretending like nothing is wrong?

We definitely know that something is wrong. That's why we posted this fix on 3/12!

If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

@apollo#45276:

@WotC_Lexie:

@l1zard:

@Potdindy#45512:

Oh so we get the art f we purchase the lair?

No. You have to pay for it.

You got an MTGA code for the card styles (these four arts) plus a Thalia card sleeve if you purchased that Secret Lair drop. So basically what you see in the image of the first post.

Lexie,
This past Saturday, when I got back in to the game after the update, I purchased a bunch of the new cosmetics including both the Thalia SL bundle and the Turn 2 bundle including the style for the original Thalia art. Today, trying to put Thalia into a deck, it's letting me select any of the SL styles but NOT the original art's style, saying I have to purchase it in a bundle, with a link to the store where... The Turn 2 bundle shows as still unpurchased. Yet I have double checked and I do h...

Because COVID-19 is keeping millions of people around the world indoors, we wanted to do a little something to help make social distancing a little more tolerable.

To that end, we are making changes to the Magic: The Gathering Arena event schedule beginning on Thursday, March 19 to give you more ways to play Magic from the comfort and safety of your home:

• The Brawlers' Guildhall event for March will have no entry fee and will be available March 19–April 16.

• Theros Beyond Death Ranked Draft will be available March 19–April 16 in addition to our regular bi-weekly rotating Ranked Draft event.

These changes are scheduled to go live on March 19 at approximately 8 a.m. PT.

Stay safe, wash your hands, and try to avoid becoming too stir-crazy as you’re cooped up in your house for the time being. We’re continuing to explore ways to make it easier for you to keep in contact with players from ...

@Icarusael#20915:

@WotC_Lexie:

@Icarusael#20915:

@archiel:

https://forums.mtgarena.com/forums/threads/63908?page=1

Well, I installed that thing, it fixed my problem but now almost every game I play, it freezes my laptop and I gotta reboot my laptop. This is BS. Is there a way we can get reimbursement for the Mastery Pass? At least partial reimbursement? I do not want to continue playing this game because they are just stealing my money right now. Everything as been fine for the past months and then they decide to update the game and someone at this company can't do his job right and tons of players are having problems, none are being...

@Icarusael#20915:

@archiel:

https://forums.mtgarena.com/forums/threads/63908?page=1

Well, I installed that thing, it fixed my problem but now almost every game I play, it freezes my laptop and I gotta reboot my laptop. This is BS. Is there a way we can get reimbursement for the Mastery Pass? At least partial reimbursement? I do not want to continue playing this game because they are just stealing my money right now. Everything as been fine for the past months and then they decide to update the game and someone at this company can't do his job right and tons of players are having problems, none are being resolved.

First off, zero need for insults. The issue you're having could be due to a ...

I am, but your tag didn't show up in my notifs and I try to take weekends off haha. There is an email address that you need to reach out to, I will send that to you via DM. Also please make sure that your community tournament follows the rules set ...

@l1zard:

@Potdindy#45512:

Oh so we get the art f we purchase the lair?

No. You have to pay for it.

You got an MTGA code for the card styles (these four arts) plus a Thalia card sleeve if you purchased that Secret Lair drop. So basically what you see in the image of the first post.

Please let our support team know via our bug forum! Link to support is at the top. The more data we can collect, the better.

@Selaya#23674:

individual (per-card, in a deck) cardstyle selection when :C

Great question! Not now, but hopefully some day. :slightly_frowning_face:

@PilferingImp9#99606:

yeah...clearly there are a wide variety -- that's actually great. schedule -- that's what would be awesome.

If we put out a full schedule, it wouldn't be very Secret of us haha. I'll give that feedback to the team, though. We try to give folks a decent heads up (though it may not feel like it since they were close together this time).

@Potdindy#45512:

Oh so we get the art f we purchase the lair?

Yep the drop comes with a code! The code redeems for a Thalia sleeve, and four card styles (one of each art).

@PilferingImp9#99606:

this one is a "Meh". I would like a schedule of these. Starting to have "Secret Lair Fatigue"....

Each SL drop is supposed to speak to someone different. If this one doesn't speak to you, that's perfectly okay. We've got a lot of fun things planned and maybe one of those will be cool to you. :slightly_smiling_face:

We're aware of this and working on a fix! :slightly_smiling_face:

his drop comes with four physical MTG copies of Thalia, Guardian of Thraben, each with a different piece of art and flavor text highlighting her story. It also comes with an MTGA code for each piece of art as a card style... Because Thalia is going to be available in game with Historic Anthology II! Oh, and a Thalia card sleeve as well.

You can purchase this bundle at secretlair.wizards.com.