@AzrealsWrath#88364:

@WotC_Lexie:

@AzrealsWrath#88364:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

@Nectaria Coutayar#92103:

So any fixes for the "checking for updates for 10 minutes" on start up? That are definitely NOT client side induced?
Might fix your dwindling player numbers too btw.

If you would like us to look into a problem that you're experiencing, a constructive way to do so is to submit it on our bug forums! :slight_smile:

@AzrealsWrath#88364:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

@Neiniou#41097:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).

How can we get this figured out, you ask? Giving us a detailed report on our bug forums...

We have identified the impacted players, and have granted the missing Draft Token to their accounts. If you were impacted and do not see the your Draft Token by Friday, April 16 at 8 a.m. PT (15:00 UTC), please contact support.

Thank you once again for your patience.

Update:

• The underlying issue has been fixed.
• This was a data only deployment, and no update is required.

If you reached Level 15 prior to this fix:

• We are working to identify all of the impacted players, and will be automatically granting you the missing Draft Token.
• We will continue to update this thread with any additional information as it becomes available.

Thank you for your patience, and we apologize for any inconvenience.

We’re aware of an issue where players who purchased the Ikoria Mastery Pass are not receiving their Draft Token when reaching Level 15. This is a bug, and we are currently working on a fix to ensure affected players get the intended rewards. This will include players who reached Level 15 before this issue is resolved.

There is no need to contact customer support at this time. We will update you with more information when it becomes available.

Game Update Highlights

• Ikoria: Lair of Behemoths is now available!
• Player Draft is here! Draft with your fellow players – and your first draft is on us!
• Godzilla Series Monsters – for a limited time, add these alternate art card styles to your collection!
• Stay at Home, Play at Home – More Friday Night Magic challenges are coming every week, no entry fee for April's Brawlers’ Guildhall, and continuing earning quest progress in Direct Challenges!

Ikoria: Lair of Behemoths

• There’s always a bigger monster. . . see the ...

Restart your client, it will probably start updating.

I'd love for us to have something like this eventually! Unfortunately it's not happening any time soon.

The Status Page always has the answer!

(Yes, the queue is currently disabled.)

I'm closing down this post, because this is getting out of hand. You can discuss things and get your point across without hurling insults at people. Please be decent to each other. :innocent:

@Zalhir:

@WotC_Lexie
Is he leaving as soon as Ikoria comes out on Arena or will he stay for a while? I only ask because that's how Kuronos was supposed to work, even though it wasn't clear that was the case.

He will be staying for a little while after Ikoria comes out. :slight_smile:

@Ragnoraok#72797:

@TopoftheStackMTG:

@Ragnoraok#72797:

@TopoftheStackMTG:

@Ragnoraok#72797:

I think that the mods are censoring the site. Someone made a topic with a very lengthy post regarding the shuffler and it got deleted. It wasn't merged into the shuffler mega thread; it was flat out deleted.

I don’t think this is true. We would need to get some screen shots together before we get this paranoid.

WTF are you insinuating? I was literally replying in the new thread, when it was deleted.


Even Potdindy[[68072,hashtags]] remarked how another thread was deleted.

I’m insinuating that when a thread gets deleted because of a link that is clearly against the rules we shouldn’t instantly decide that threads are being deleted because Wizards hates ...

@Dreadshow#60108:

@WotC_Lexie:

@Ragnoraok#72797:

Can a mod explain why my topics keep getting deleted? What ToS have I violated?

Your topic was probably removed because it used the word "spoiler" and linked to an outside website. You can totally discuss cards that have been previewed, but if you use the word "spoiler" a mod might think you're actually trying to talk about "spoilers" (or leaks).
Also, if you'd like to know why your posts are removed, please don't make a post. Just contact our support team.

Shouldn't the mod actually read the thread before deleting it though?

We do.

@Ragnoraok#72797:

I think that the mods are censoring the site. Someone made a topic with a very lengthy post regarding the shuffler and it got deleted. It wasn't merged into the shuffler mega thread; it was flat out deleted.

No one is censoring anything lol. It was probably removed because the post broke our Code of Conduct, or people in the replies started attacking each other. No matter how well thought out a post is, if there is a portion that breaks CoC, it gets removed. You're welcome to discuss the shuffler if you follow the CoC.

The general rule of the forums is to just be nice (or even decent). Most posts get removed because people aren't following that rule.

@Ragnoraok#72797:

Can a mod explain why my topics keep getting deleted? What ToS have I violated?

Your topic was probably removed because it used the word "spoiler" and linked to an outside website. You can totally discuss cards that have been previewed, but if you use the word "spoiler" a mod might think you're actually trying to talk about "spoilers" (or leaks).

Also, if you'd like to know why your posts are removed, please don't make a post. Just contact our support team.

@VonBek#21677:

@WotC_Lexie:

@VonBek#21677:

@WotC_Lexie:

@ajBads#03877:

[[58194,users]]
It is 2nd week of FNM event in MTG Arena but still no luck for LGS who give codes for card sleeves.

Then call larger stores in the nearest major city. A lot of stores are participating, so I bet you could find another.

Just seen this.


Lexie, most of the UAE stores ( never mind the LGS sector ) are closed by Government Order now, and have been closed "under advice" for about two weeks. Finding an active store will be nigh on Impossible for AjBads.


I have a close friend out there who is considered Key Infrastructure, he's literally only allowed to travel outside the house when actually working. Store owners apart from food, pharma...

@VonBek#21677:

@WotC_Lexie:

@ajBads#03877:

[[58194,users]]
It is 2nd week of FNM event in MTG Arena but still no luck for LGS who give codes for card sleeves.

Then call larger stores in the nearest major city. A lot of stores are participating, so I bet you could find another.

Just seen this.


Lexie, most of the UAE stores ( never mind the LGS sector ) are closed by Government Order now, and have been closed "under advice" for about two weeks. Finding an active store will be nigh on Impossible for AjBads.


I have a close friend out there who is considered Key Infrastructure, he's literally only allowed to travel outside the house when actually working. Store owners apart from food, pharmacy, and essential supplies are now officially barred from opening rather than advised.


This is not the US ...