@MIRBABOP#38245:

I too have experienced nothing but increased lag with each new set.
When I first started playing MTGA it was pretty smooth but now it is extreme lag all of the time. This is not my PC or internet connection, it is your game. Stop being so cheap and fix the issues WoTC.

Again, performance issues are VERY hard to pinpoint/reproduce. Please report them so we can look into it and be as specific as you can. Saying "my performance is worse, fix the issues" doesn't tell us anything.

@napoearth#61898:

@napoearth#61898:

@napoearth#61898:

Right now I just attacked with lethal on my final win for the Brawl event and the game ran MY rope down and is just sitting there with an orange haze.
I don't know if the game is lagging, my opponent went AFK or I disconnected. Thanks a lot.

It's just sitting at the end of the first rope and no doing anything else. I wish this game would have a way to tell if I am the one that disconnected or what just happened.
I can interact on my side fine, but my guys refuse to finish the attack.

I just tried to send a report and after typing everything and adding the log and a screenshot, the site won't let me log in. I click the link and it gives me a pop up that is nothing but a black screen.
Nice job.

My internet browser has been doing that lately (I h...

@redshift#94302:

There's a new sound loop. If you take close to full time during sideboard, the roping sound will start playing and doesn't go away when you click done. You'll have to finish the match and then restart the client to fix it.
Another bug: sometimes, some cards show a smaller font card name.
Experiencing performance drops more often as well, which also only get fixed by restarting the client.
Hopefully a small patch will fix these things soon.

Report these via our support link, please! (or these bugs may have been already reported there)

@Volkbrecht#63244:

@Pembroke#62863:

@Volkbrecht#63244:

When I click on the banner of the pre-order pack,

You need to go instead to the store. There's the same item but also a ?-button that will tell you the contents.

I don't have the offer in the store, either. Is that the thing again where they messed up with the localization in the past and Europeans couldn't get the package? In that case, yeah, at least there is a furped up way for me to get it in time :)

Are you not seeing it in game? Or the website? What region are you from?

@madwarper:

[[58194,users]]:

And that is something you should let our support team know about! They can try to see what is wrong, help you troubleshoot, and pass along the issue to the devs if it is something that they need to know about.

I told them... Hours ago. They told me to reinstall. And closed the ticket.
I reinstalled. The problem remains. So, that was a whole big waste of time.
And, yes. I've already let them know just how useful their suggestion was.
The fact remains. The game was playable. You patched the game. Now, it's unplayable.

Then reply to the email and let them know (nicely) that you're still having issues. They can look into it further and possibly escalate the problem. Don't be mean to the support team, it isn't their fault that a suggestion didn't work. :slightly_smiling_face:

@Dice_Hazard#00296:

@WotC_Lexie:

@Dice_Hazard#00296:

@WotC_Lexie:

If anyone is having performance issues, PLEASE let us know via the support link. Provide game logs, specifics on when performance issues start happening, etc. Be as specific as you can.


Data helps us figure out what and where the issue is (if it’s on our end). We can’t look into it without data.

I'll sell you a bundle of crash logs for $50, if you're interested. :P
Sorry, take it or leave it, there's no other options.
I guess you'll just have to figure out your bugs on your own. :(

Performance issues can be a result of many, MANY things. Unfortunately that makes it very hard for us to reproduce and tackle. For example, one person on our forums had their performance issues fixed when they bought a new ethernet cable haha.
...

IF YOU HAVE ANY PERFORMANCE ISSUES, PLEASE LET US KNOW AND REPORT THEM VIA BUG SUPPORT! Performance issues are very, very hard for us to pinpoint because there are so many reasons as to why they could be happening. The more data we have, the more we can look into a specific issue that someone is having, and figure out what is happening.

P.S. In the time it takes you to make a forum post, you could have reported it at https://mtgarena-support.wizards.com/hc/en-us. Please do that before posting.

@madwarper:

@WotC_Lexie:

If anyone is having performance issues, PLEASE let us know via the support link. Provide game logs, specifics on when performance issues start happening, etc. Be as specific as you can.


Data helps us figure out what and where the issue is (if it’s on our end). We can’t look into it without data.

Can't make any logs if I can never get into the game.
It keeps going UNRESPONSIVE then asks me to RECONNECT.

And that is something you should let our support team know about! They can try to see what is wrong, help you troubleshoot, and pass along the issue to the devs if it is something that they need to know about.

@Dice_Hazard#00296:

@WotC_Lexie:

If anyone is having performance issues, PLEASE let us know via the support link. Provide game logs, specifics on when performance issues start happening, etc. Be as specific as you can.


Data helps us figure out what and where the issue is (if it’s on our end). We can’t look into it without data.

I'll sell you a bundle of crash logs for $50, if you're interested. :P
Sorry, take it or leave it, there's no other options.
I guess you'll just have to figure out your bugs on your own. :(

Performance issues can be a result of many, MANY things. Unfortunately that makes it very hard for us to reproduce and tackle. For example, one person on our forums had their performance issues fixed when they bought a new ethernet cable haha.

If you don't want to help us, that's fine, but it's a little hard for us to help you if you don't provide data. :...

If anyone is having performance issues, PLEASE let us know via the support link. Provide game logs, specifics on when performance issues start happening, etc. Be as specific as you can.

Data helps us figure out what and where the issue is (if it’s on our end). We can’t look into it without data.

Please contact our support team for troubleshooting help! Link is at the top of the page.

It should be in Player Support.

https://forums.mtgarena.com/forums/threads/58489

I really like the sleeves! :smile:

Oh, hey—looks like we forgot to mention something last week . . .

COURTSIDE ACTION

Here's what you need to know:

• September 4
• That's Today
• Play 1v1 Brawl on MTG Arena
• Use Throne of Eldraine Brawl Decks
• Earn up to six playsets of uncommon cards from Throne of Eldraine
• No entry fee

If you're still reading, we're going to assume it's because you have questions like "What is Brawl?" or "How does Brawl work on MTG Arena?" or "Wait, like . . . play with Throne of Eldraine cards right now?"

And to answer that last one—yes! Starting today right now, we're giving you the best seats in the Realm where you can preview, play, and earn Throne of Eldraine cards on MTG Arena. Players will have until September 9 to participate in a special Eldraine Courtside Brawl event, which allows you to play with four preconstr...

Playing Courtside Brawl in MTG Arena

Choosing a Deck

Once you have joined the Courtside Brawl event, you will have an option to choose from one of the four preconstructed Brawl decks provided for you: Knights’ Charge, Savage Hunter, Wild Bounty, and Faeries Schemes.

Gameplay

Starting a Game

Per the Brawl format rules, each player is given a “free” mulligan.

Battlefield

The Eldraine Courtside Brawl will be played on the new Throne of Eldraine themed battlefield! Watch out for faeries!

...

Q&A

When will Constructed Brawl (the ability to build and play with your own Brawl decks) be coming to MTG Arena?

While we currently don’t have an exact ETA, but we hope to include Constructed Brawl as part of our October game update.

Can I make any changes to the pre-constructed decks?

The decks come “as is”, and you won’t be able to make any changes to the decklist.

Will the pre-constructed decks be added to my collection?

Nope.

Will the tabletop Brawl decks include codes for MTG Arena like the Planeswalker decks?

The tabletop Brawl decks will not include a code for MTG Arena.

How do I add the 20 unique Brawl cards to my collection?

You’ll be able to craft any of the unique Brawl cards using Wildcards – including the four that were swapped for this event. Please note that just like the Planeswalker decks, these unique cards will not appear in booster packs or as individual card rewards, but th...

Eldraine Courtside Brawl Decks

Players will be able to pick from one of four preconstructed decks based on the tabletop product that will be released later this year:

• Knights’ Charge*
• Savage Hunter*
• Wild Bounty
• Faerie Schemes

These decks use cards from throughout Standard, from Guilds of Ravnica all the way through Throne of Eldraine. They also contain unique cards that aren't found in typical boosters, but are still Standard legal and playable!

Want to learn more? Check out today’s card prev...

Highlights

• Courtside Brawl
• Renewal Season
• Throne of Eldraine Pre-order

Courtside Brawl

Event Start: September 4th, 2019 at 9:30 a.m. PT (16:30 UTC)
Entry Format: 1v1 Brawl, Pre-constructed Decks
Entry Cost: No entry fee!
Rewards:

• 1 Win: 4x Heraldic Banner and 1,000 XP
• 2 WIns: 4x Syr Konrad, the Grim
• 3 Wins: 4x Faerie Vandal
• 4 Wins: 4x Savvy Hunter
• 5 Wins: 4x Inspiring Veteran
• 6 Wins: 4x Order of Midnight

For more information, please refer to the ...

Welcome to the Eldraine Courtside Brawl!

The Eldraine Courtside Brawl is a special Brawl event for Magic: The Gathering Arena. During the event, players can pick from one of four preconstructed decks to play both Brawl and select cards from the upcoming Throne of Eldraine set for the first time ever!

Event Information

Event Dates: September 4, 9 a.m. PT – September 9, 11 a.m. PT
Entry Fee: None!
Event Format: Preconstructed Brawl (One-on-One, Best-of-One)
Event Record: Players will earn rewards based on the total number of wins; losses are not counted.
Event Rewards: These cards will only be available as event rewards during the Courtside Brawl! You will not be able to craft any Throne of Eldraine cards until the set officially releases on Se...

Brawl

For complete information, including a link to the comprehensive rules, please refer to the official Magic: The Gathering website.

Introduction to Brawl

Brawl is a little like Standard, a little like Commander, and a uniquely exciting deck-brewing challenge. Build a deck around a specific legendary creature or Planeswalker from the Standard card pool, and battle against friends in one-on-one or multiplayer free-for-all games.

Important Note:...