So customer support answers tickets in the order they are received, so yes, it does take a bit for them to get back to people sometimes. Submitting multiple tickets does not speed up the process (it does the opposite). If your ticket is not answered within a week, please reply to the initial email saying "Hey, I'd love an update on this!" I believe the email you receive says that.
DM me your initial ticket number, and I'll ask support to look into it.
If it was a printing error then it is a big one, because both of my prerelease codes say the same thing, as does a friends. In the bottom right it literally says "limit five codes per account". I get that it may be one code per account but that is not at all what these cards say and I find that pretty misleading.
Correct. Unfortunately it was a printing mix up. The prerelease codes are one per account, not five.
You may have encountered a printing error, sorry about that! Prerelease codes are indeed one per account.
Ye olde Shuffler Megathread
https://forums.mtgarena.com/forums/threads/37969
But yeah, the above link seems to be the “rigged matchmaking” megathread, but it’s relatively new.
^ This is the megathread.
We will be performing scheduled maintenance on October 10 at 8 a.m. PT (15:00 UTC) to deploy the 1.00.02 game update. Maintenance is expected to last approximately one hour.
No downtime is expected. Players who are logged in prior to the start of maintenance are encouraged to restart their client once the game update is available. For all other players, the game will automatically update the next time Magic: The Gathering Arena is launched.
Patch notes will be available once maintenance is complete.
The cards being highlighted when you mouse over them is not a bug.
So we wish following changes:
- Seperate Emotes from Pets
- option to global disable opponents pets
- Restrict clicks on pets (own and opponents) to avoid auto-clicker-tools, that try to crash the opponent
Separate emotes from pets? I'll pass along the feedback. Disable opponents pets? Already can do that, disable emotes and you won't see your opponent interact. Restrict clicks? Already implemented. :sunglasses:
If you're running into performance issues, PLEASE report it! The more data we have, the better we can tackle something. Please include:
- Wizards account email
- DxDiag report
- Log File (found in /mtga/mtga_data/logs/logs/)
- Time of incident
- Any other information that you think may be relevant...
Read moreIf you're running into performance issues, PLEASE report it! The more data we have, the better we can tackle something. Please include:
- Wizards account email
- DxDiag report
- Log File (found in /mtga/mtga_data/logs/logs/)
- Time of incident
- Any other information that you think may be rele...
Read moreIf someone is doing this, please report their conduct!
We're working on changing this. Sorry for the inconvenience!
@WotC_Lexie:
It's an awesome way to raise money for Extra Life (which benefits Seattle Children's Hospital).Is it a one time limited thing for these specific sleeves or will they return to the store at later date?
This is currently planned as a one time thing.
Lexie, are the devs planning historic drafts as events in the future and any chance they have plans for sort of a mini chaos draft in the future? where its 3x of 8 different sets instead of the 24 different sets?
This is what we're working on right now: 
Bringing my previous answer back:
Unfortunately dev work isn't done for those sets anymore. They were in the game at one point, but due to so many things changing in game, the team would have to completely redo them. Then they'd have to go through testing (with additional testing this time because more cards).
Would it be cool? You bet! I'd love to have my precious Anointed Procession back.
This is a charity I'm willing to support. Think I'll get the sleeves. Will they be available in the Arena store?
Yep!
It's an awesome way to raise money for Extra Life (which benefits Seattle Children's Hospital).
I am having the same Issues after this update like before (Unitiy, game freezes, randomly crashes, etc...) on my Mac using Wine.
It seems that the update ( Patch notes here: https://forums.mtgarena.com/forums/threads/60526) didn't adress this problem at all. I am still sitting here and can't really finish or sometimes even start a game since the beginning of September.
But at least they took their time to work on the Goose...
Switching a sound file is a very easy thing to do, but unfortunately fixing the Unity error isn't (we wish it was). We are actively working on a fix for this! Solving performance issues is our number one priority.
What codes are you referring to? They might be in your spam folder. Please triple check there. If you still don't have them, contact our support team so they can look into it.
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