@Solow#23857:

@WotC_Lexie:

@Deylios Darksol:

For those getting banned, I would wager a guess that you did it more than once, figured it out and proceeded to continue to abuse the mechanic in game. I am 100% positive WotC pulled the logs of the people that were banned, saw that they were doing this action on multiple occasions, and offered them a 5 day vacation from the game.


Let's be honest, most people who have the cats have clicked fast a few times and gone about their game, not causing disconnects and not been banned. I know I have done that.

This. We ran the numbers. If you clicked on the cat an insane amount of times in a match multiple times, you got a suspension. It wasn't a matter of just clicking the cat a few times... Or even a few hundred times a match... It was far, far more than that.


As I tell everyone who gets banne...

@Deylios Darksol:

For those getting banned, I would wager a guess that you did it more than once, figured it out and proceeded to continue to abuse the mechanic in game. I am 100% positive WotC pulled the logs of the people that were banned, saw that they were doing this action on multiple occasions, and offered them a 5 day vacation from the game.


Let's be honest, most people who have the cats have clicked fast a few times and gone about their game, not causing disconnects and not been banned. I know I have done that.

This. We ran the numbers. If you clicked on the cat an insane amount of times in a match multiple times, you got a suspension. It wasn't a matter of just clicking the cat a few times... Or even a few hundred times a match... It was far, far more than that.

As I tell everyone who gets banned/suspended and finds it unfair, you can reply to the original email to contest it.

@Moldy1Kenobi:

@WotC_Lexie:

There will be! Just not right now.

Any target times?
Help us Lexie your our only hope.

Nope! Sorry.

There will be! Just not right now.

There are a couple workarounds that people did. This should fix one of them. I'm just passing along the message that was given to me.

Tl;dr DON'T DO WORKAROUNDS PLEASE

@DeadlyK1tten:

Umm, as noted in another thread: if the “workaround” was modifying the hosts file - the user may be forced to *very carefully* undo the changes. The user needs to know exactly what they did to undo it, unfortunately, and so there is no perfectly safe “one size fits all” fix.
Modify Windows system configuration files at your own risk!

True. Depends on which workaround you did. Either way, just don't do workarounds ever please haha.

If so, you probably did the "workaround" when the game was down a while ago. To fix this, please unintall/reinstall.

Did you do the "workaround" a while back? If so, you're going to have to uninstall/reinstall.

@Illusions_Donate_GG#42182:

@WizardsAlan:

Remove anything related to MTG Arena from your hosts file (C:\Windows\System32\Drivers\etc\hosts). If you previously added something to that file to work around problems in the past, that change will break your connection to our servers now. We do not recommend hosts file modifications for MTG Arena due to problems like this.

I show a line that says " 40.84.40.16 client.arenagame-a.east.magic-the-gathering-arena.com " however if I delete it it says access denied when trying to save it. How can I work around this? Sorry not the most techy.

You'll need to run whatever program you're using to edit the file as an administrator.

For example:

1. Right-click notepad.exe
2. Run as administrator
3. Click File
4. Click Open
5. Open the hosts file (you'll have to look at all fil...

Remove anything related to MTG Arena from your hosts file (C:\Windows\System32\Drivers\etc\hosts). If you previously added something to that file to work around problems in the past, that change will break your connection to our servers now. We do not recommend hosts file modifications for MTG Arena due to problems like this.

Set Mastery

For more information, please refer to ourCore Set 2020 Developer Update.

• Weekly Win rewards have returned. Players will now earn 250 XP per Win, up to 15 Wins.
  • Weekly Wins reset on Sunday at 2AM Pacific Time.
• XP has been removed from the Daily Win rewards (previously 100 for your 1st win, 50 for your 2nd and 3rd).
• XP rewards from Quests is now 500 XP per completed Quest (down from 800 XP).

Performance Issues

• Fixed an issue that resulted in frame drops ("stuttering") when playing M...

We will be performing scheduled maintenance on July 10 at 5PM PT (July 11, 00:00 UTC) to deploy a hotfix for the 0.16.00.00 game update. Maintenance is expected to last approximately two hours.

While no downtime is expected, this is a required update. Players who are logged in prior to the start of maintenance will be required to restart their client to download the patch.

We apologize for any inconvenience. Patch notes will be available once maintenance is complete.

@crux#10421:

now I have nothing more to complain about. THANK YOU VERY MUCH!

I am printing this out so I can remember this moment always. :grinning:

@_Cinder:

@WotC_Lexie:

@_Cinder:

@WotC_Lexie:

@_Cinder:

@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.

You not liking their response does't make it any less valid. Read our ...

@_Cinder:

@WotC_Lexie:

@_Cinder:

@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.

You not liking their response does't make it any less valid. Read our ...

Some words from Chris Cao:

Howdy,

We've done a lot of listening over the past week and talking among the team. Let's dive into some issues and how we're going to address them.

PERFORMANCE ISSUES – HOTFIX SCHEDULED FOR JULY 10, 2019.

We have been working hard on a number of fixes to address the performance issues players have been experiencing since the release of Core Set 2020. These will release is scheduled to go live tonight, so keep an eye on our status page for the latest information on maintenance times. If you continue to experience any performance issues after the update is live, please reach out to support.wizards.com so we can get to the bottom of any lingering performance losses.

MASTERY SYSTEM – UPDATES COMING (ALSO) ON JULY 10, 2019.

@_Cinder:

@NovaBlast Shockwave
GO AWAY!
Get tired of you copy pasting the same damn response over and over. no matter what you say you can't convince me that a game where only one player is playing is the intended format.

You not liking their response does't make it any less valid. Read our ...

@Isher:

@WotC_Lexie:

@TomDW:

by the way, this is the kind of the thread we are having every other week or so and many people give OP's of these threads good reasons: sometimes AFK's happen, sometimes life get's in the way (i have times where i just started a game and my 4 year old started yelling he had pooped and needed his ass whiped) but yes sometimes you meet a salty nut

if you are playing an event (like sealed, draft).. wait them out and use that time to report (WOTC most likely won't do a whole lot and everyone can have a technical oopsie or life issue that got in the way but [[58194,users]] has said a couple of months ago regarding the no nexus win debacle that they DO take care, espescially if they see certain names pop up more regularly)

if not and it's just play or ranked, either report them or concede
(preferably the first since the second option mig...

@TomDW:

by the way, this is the kind of the thread we are having every other week or so and many people give OP's of these threads good reasons: sometimes AFK's happen, sometimes life get's in the way (i have times where i just started a game and my 4 year old started yelling he had pooped and needed his ass whiped) but yes sometimes you meet a salty nut

if you are playing an event (like sealed, draft).. wait them out and use that time to report (WOTC most likely won't do a whole lot and everyone can have a technical oopsie or life issue that got in the way but [[58194,users]] has said a couple of months ago regarding the no nexus win debacle that they DO take care, espescially if they see certain names pop up more regularly)

if not and it's just play or ranked, either report them or concede
(preferably the first since the second option might encourage the intentional behaviour)

in life though, a little patience goes a long way...

Only certain daily wins (like the 5th, 7th, and so on - see this page for full details) give out individual cards. If you think you're missing cards for those wins, please submit a ticket here with details of what you're se...