Following up, all players that were experiencing this delay should be good now - let us know if the issue persists and we will look into it, but everyone should be transferred now as expected.
Following up, all players that were experiencing this delay should be good now - let us know if the issue persists and we will look into it, but everyone should be transferred now as expected.
Heya~
Thank you for submitting this Bug Report! I just want to let you know that I have properly documented and submitted this game behavior to our team for further investigation. At the moment, we cannot make any promises about a definite fix. Though please stay tuned on our official channels to make sure that you would not miss any update.
Thanks a lot for your help. Have a great one!
Hello @NinfetaminaBR and @Nspk!
I’m really sorry to hear you are having issues when trying to transfer servers cross region.
If the issue persists, as @NinfetaminaBR mentioned, creating a ticket for our technical team would be the best way to proceed. Our team needs to gather more information from you in order to provide a resolution. So please go to the following link and follow the instruc...
Read moreHey everyone!
This issue in PTR is going to be resolved with the update happening tonight. You can find details of that update here
Thank you for your patience and understanding and good luck out there in Aeternum!
Greetings Adventurers,
We will be taking 1 hour (~60 minutes) downtime at 2022-05-07T00:45:00Z to implement the fix for the Consumable issues here: [Notice] Consumables and Infinite Loading Screen Issues.
The issue with intermitted loading requires further investigation.
Thanks for your patience and understanding!
Can you double check based on the number of experience versus just the visual so I know whether it’s a bug or visually hard to tell it’s going up? Thank you!
What type of PvP armor are you wearing in Arenas?
0 voters
What type of PvP armor are you wearing in Outpost Rush?
0 voters
Reminder to please answer the questions in order above.
We are aware grit ends prior to the hitbox activating for the sword’s charged heavy attack and are working on a fix for this!
Thank you for reaching out about this. We know this isn’t a great situation to be in and are evaluating options for making this experience better!
...
Read moreGreetings Adventurers,
As we have made a bunch of changes to the Bow, we want to hear your thoughts! Specifically:
- How many hours have you played with the Bow in the PTR?
- How do you feel about the Bow after testing these new changes?
- What do you think is the optimum combination of skills to get the most power out of the Bow?
- Which recent changes do you feel had the biggest impact on the Bow’s performance?
As a reminder, here are the list of changes:
Read moreBow
- Reduced recovery on basic attacks.
- Fixed ability cancels on basic attacks.
- Increased projectile radius on all attacks, except Penetrating Shot.
- Added cancel windows to weapon readying animations.
- Players can now sprint-cancel when lowering the weapon.
- Added missing cancel buffers when lowering weapon.
- Poison Shot and Penetrating Shot now use the same fire/can...
Unfortunately no one on the forums has the ability to assist with this. Our Game Moderation team handles all in-game moderation actions. To report a player or a company, please reach out to their team here: Report a Player or Company - Support | Amazon Games
There should be instructions for both reporting a player/company in-game and off-game where you can include links for the team to review.
I’ve also forwarded this thread over to our Game Moderation team for further review.
Greetings Adventurers,
Thank you for your reports! We are currently investigating two issues that appeared from the most recent update.
1. Consumables are disappearing when entering arenas
We have temporarily removed the consumable block for 3v3 Arenas while we investigate the issue.
2. Infinite Loading Screen with a possible 30 minute ban while attempting to load into the Arena
Unfortunately this problem requires additional investigation and diagnostics.
Thank you for your patience and understanding while we work to resolve these issues.
Hello! Just an fyi that we are aware of some issues affecting PvP Arenas:
Consumables: We have temporarily removed the consumable block for 3v3 Arenas while we investigate the issue further.
Loading: We understand that players have reported issues with loading into the Arenas. Unfortunately this problem requires additional investigation and diagnostics.
We will update the community when we have more information.
Thank you for the reports, @Fairuza!
Consumables: We have temporarily removed the consumable block for 3v3 Arenas while we investigate the issue further.
Loading: We acknowledge that players have reported issues with loading into the Arenas. Unfortunately this problem requires additional investigation and diagnostics.
We will update the community when we have more information.
We’re aware! The team is on it!
With those most recent patch to the PTR we’ve removed the ability to use outside consumables in the arena. You’ll only be able to use the consumables that’re granted to you on entrance to the arena. So no bringing in Balms or Dust.
Is it possible you already had a character in the world you were trying to transfer to? We have a known issue where if you have ever deleted a character in the region you want to merge to before Feb 11 2022, you will likely not be able to merge into that same region you deleted that character in.