Thanks for the report, will share with the appropriate team.
Thanks for the report, will share with the appropriate team.
I will escalate this to the team.
You will have to contact Support if you lost an item as a result of an outage or server issue.
It’s a bug. Will be addressed along with other crafting bugs in one of our upcoming patches. Hang tight.
The world is being restarted and should be back up in 10 minutes.
Thanks for the reports, escalating to the team.
Thanks for the report, will share with the team to investigate.
This has gone to a dark place. Closing the thread since we have stated our position on add-ons and will update official news if anything changes. Come back to the light!
We have some players who are in a state where the transfer is blocked for no good reason, and we want to make sure the majority of these edge cases are resolved before we open any paid or additional free transfers.
Hang in there. Fixing those edge cases is a high priority for us, so my answer is ‘hopefully soon’ - it depends on what we uncover during these investigations & fixes.
Closing this thread out. Remember to check the official news section for updates.
Hey all, I can see there is a lot of confusion still around our stance on addons. I updated the official news section with the latest:
Read moreI’m closing this topic - there hasn’t been much conversation on it anyway recently, but we have clarified our stance. Read about it here:
Read moreI am closing this thread since we have confirmed our stance. Keep watch of the official news thread in case we need to pivot, we will let you know in advance.
Otherwise, if you have a feature request for the team, please do add to one of the threads folks have created, or create one of your own! We are always looking for opportunities to improve the quality of life for y’all.
Hey all, we’ve clarified our position on addons (link below).
@Atreau based on the image alone I can’t tell whether it’s pulling the data and the layer is just turned off, which is against ToS, so I can’t say for certain a yes or no. But let’s say for argument’s sake that the addon is pulling only the location of the player as the image suggests, then that is okay (see Tl;dr below).
Tl;dr
Are you using an addon that pulls only your location? You are good at this time and no action will be taken. Keep watch on the official channel in case this position changes.
Are you using an addon that pulls more than your location? You need to stop immediately, as you are subject to action from the moderation team....
Read moreHey all, we have clarified our stance on this. I’m closing the topic, but feel free to check out the official news section in case we need to communicate further on the subject.
Thanks
I’m going to close this thread since we have made the official statement.
I saw this thread open - feel free to start the feature request conversation about addons there.
Read moreI can say that we are actively looking at improvements all the time, including the compass, map, etc. for quality of life opportunities.
Be sure to let us know what you would love to see in the game, and we will see what we can do. This can be done via in game feedback, or in the forums which is where we lurk and engage often.
Is that an addon? Or are you being cheeky?
Hello friends,
Looks like there is still a bit of confusion around the use of addons. To clarify things, I’ve linked a post below where we are currently chatting about this, but wanted to make sure the Tl;dr made it to the official news section.
Tl;dr
Are you using an addon that pulls only your location? You are good at this time and no action will be taken. Keep watch on the official channel in case this position changes.
Are you using an addon that pulls more than your location? You need to stop immediately, as you are subject to action from the moderation team.
Read moreIf the addon is reading or showing anything other than your location on the map - including the location of resources, like nodes, or places of interest, etc. then it is against the ToS.