Old School Runescape Dev Tracker

As most people have identified, this looks like the owner was back in control of the account, but the hijacker had set Authenticator which was still active. It's possible that the person Tweeting was the Auth setter but didn't have the current pass, but less likely because the owner can just set a new pass if they wanted to.

Often a 'hijacking' is actually a share gone wrong, and although I'm not saying that is the case here, it is common for 2 different friends to look quite similar in an account history, especially if they live close to each other.

It's not always really clear if we should remove the Authentication, as sharers often ask for the other sharer to be removed - and as there is no way for us to verify who someone is on Twitter, the advice to remove the Auth would guarantee that the person doing so has access to the active recovery email.

In fairness, although the advice is sound, we could have been a little clearer in our response, so we'll tak...

You can expect to hear more about this on Thursday in the update post!

We contacted and fixed 20 out of the 24 players affected in game already. The remaining four will be sorted on Thursday when the update hits if we don’t meet them in game before then.

I’m not on the support team

My bad for not being clear. To fix it immediately, we need to contact the player in game. Anyone we miss with broken accounts will be cleared up on Thursday

We're sure - the majority have been sorted now, only four left.

Hey Honor. If you're one of the pures affected by the original XP bug a few weeks ago, you can expect some comms on this to go live on Thursday in the update newspost

That was just for the immediate fix :) anyone we can't reach in-game before Thursday will have the Defence XP set to the correct amount with the game update. There'll be no accounts leftover from this.

You're late to the party, I'm afraid. We already sorted out the majority of players affected and will contact the remaining ones individually

We did - there was a list of all the players affected right away. However, to fix the accounts quickly it needed to be done in game which is a lot easier if they're all in one place.

Hey Mat - maybe you didn't see my reply in game. This will be fixed on Thursday :)

Here we're talking about 24 accounts, 14 of which have already been fixed. The rest we'll catch up with individually when they're able to come online :)

Hey u/oshdwtf - we're able to see exactly who was affected and won't have any trouble fixing it. It was just handy to have as many people affected in one place because the fix has to be applied in game. Anyone who didn't make it will be reached out to individually.

Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).

Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).

Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).

Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).

Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).

Hi there - this'll be sorted for you on Thursday

We're currently reaching out in-game to the players affected by this to have it fixed.

We're currently reaching out in-game to the players affected by this to have it fixed.