[deleted]
We already had an ongoing dialogue with the OP through their tickets, we responded here to help assure people that the ticket was being dealt with and to clarify with readers that this player had not been treated unfairly.
[deleted]
We already had an ongoing dialogue with the OP through their tickets, we responded here to help assure people that the ticket was being dealt with and to clarify with readers that this player had not been treated unfairly.
So to clarify with an example. Say I bought $300 worth of stuff. My bank only approved $150. The transaction was flagged as sketchy so the company refunded $150?
Is that similar to what happened or am I missing something?
It's more complex than that but it is a mixture of pre authorisation (funds ringfenced but don't actually leave the bank account), successful transactions, refunds, returned pre auth amounts and disputes raised by the bank.
For clarity, we don't believe there is anything 'sketchy' about OP and do not wish to imply that in any way, it is a combination of transaction processes that has caused the issue.
So it is OPs fault
I wouldn't say 'fault', more understandable confusion
this is a complex situation for the account holder to fully comprehend
Semi-Smackdown?
Not at all, if I was the OP I would probably feel the same.
Hi,
We've now reviewed this account in relation to the situation outlined. I am entirely confident that the current status of this account in terms of the account being frozen with an unpaid balance is exactly right. That said, I completely understand why the account holder doesn't feel this is right, as it has been caused by a number of transaction situations that have impacted on each other.
Obviously it would be inappropriate to outline in detail the actual transactions, how they were processed and the handling of them by ourselves and the bank. However, we have sent an email to the account owner, listing in detail each individual transaction and whether it has been pre-authorised but not taken, declined, accepted, refunded or disputed. The account owner should be able to use this information and cross reference their bank details to confirm.
We've had previous correspondence with the OP relating to this issue, but the situation changes as time goes by ...
Read moreHi,
We've now reviewed this account in relation to the situation outlined. I am entirely confident that the current status of this account in terms of the account being frozen with an unpaid balance is exactly right. That said, I completely understand why the account holder doesn't feel this is right, as it has been caused by a number of transaction situations that have impacted on each other.
Obviously it would be inappropriate to outline in detail the actual transactions, how they were processed and the handling of them by ourselves and the bank. However, we have sent an email to the account owner, listing in detail each individual transaction and whether it has been pre-authorised but not taken, declined, accepted, refunded or disputed. The account owner should be able to use this information and cross reference their bank details to confirm.
We've had previous correspondence with the OP relating to this issue, but the situation changes as time goes by ...
Read moreThis spawn should be fixed with this week's game update.
Every good boi needs a place to nap
Cat.
That sounds good! Hope we also get some Quality of Life updates?
Crystal shards automatically go to inventory when you kill monsters.
Boss attack needs visual indicator when your prayer is going to be disabled. (normal mode)
Buff the loot table, 55k on a end-game PvM 10 minute fight is more than poor. I can kill Hydra 3 times in 10 minutes and make 400k also with a chance at a Claw.
Crystal Singing needs a proper interface (think like anvil smithing interface) instead of a chatbox interface.
Anyways LOVE The Gauntlet, I hope it receives some focus from the dev team with some updates and improvements!
Boss attack needs visual indicator when your prayer is going to be disabled. (normal mode) - This one is done and will be going live on Thursday as well.
For the rest, noted and taken into consideration, cheers.
On the other hand, remember you're running a competition for the fastest Gauntlet completion for another week. Even though this isn't a straight nerf, any "rule" changes might be advantageous for later attempt, e.g. you don't need as much food anymore if your prayers are on point.
If we were making this slower I'd be concerned and we'd hold off, however we aren't so it should be fine.
Yo what about your competition though lol
Well this would only really apply if we were making it slower, which we aren't doing.
blond = male
blonde = female
are you trying to tell us something mr wolf
Nope. Were you with this?
But how bout them zolcano mvp mechanics 😬😬
There will also be some changes to Zalcano's reward calculations.
Really like this. /u/JagexSween
I do too.
I just made a level 3 so I'm gonna run it tonight before I get 1-hit :D
I respect it.
Now I'm on a timer, get corrupted beat before you nerf it!
"I got my gauntlet cape back when it was respectable!"
On a real though we didn't really want the main challenge of the gauntlet to be based purely around RNG so these changes should help a lot whilst still keeping it challenging. If you mess up there's still a big risk of dying.
🦀 Sorry 🦀
At least they'll be good fashionscape?
Oh hey it's me, and yes there will be some changes to the Hunllef on Thursday, being reduced damage through the correct prayer, increased damage when not using the correct prayer, and it will always begin its attack rotation with ranged attacks.
How can you tell that it is not through helmet?
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