Will the blog on account recovery/lost items, also include things like restoring hardcore statuses? I don't have a HCIM, but if returning lost items is something you're considering, I think it should be looked into whether or not HCIM statuses that are lost due to bugs could be fixed.
I hate seeing people lose their status because of an in-game bug, or a server-side DC.
That isn't part of the plans we are looking at, and I'd probably want the expert J Mods who make the game and are close to the community to express their views, but if the need exists and genuine players are frustrated, then as a service team we would be happy to at least explore feasibility