Overwatch Dev Tracker

This should be resolved now, please give it a try! Sorry about that.

Greetings heroes,

We are updating some of our Unranked leaver penalty queue suspension times. Our goal is to adjust our queue suspension times to not be as impactful for those who may leave for reasons beyond their control, while still staying firm on those who are deliberately leaving multiple games.

• Leaving two to three of your last 20 games played will result in a 2-minute suspension from queuing for most modes (previously 5 minutes).
• Leaving four to five of your last 20 games played will result in a 10-minute suspension from queuing for most modes (previously 20 minutes).
• Leaving six to nine of your last 20 games played will result in a 2-hour suspension from queuing for most modes (previously 4 hours).
• Leaving 10 or more games of your last 20 games will still result in a 48-hour suspension from queuing for most modes.

This change does not affect leaver penalties for leaving Competitive Play matches. You can learn more...

We have zero’d in on this bug and got it taken care of.

Hello Brex - thanks for sending in your crash report! I think we’ve got this fixed in the Battle.Net version, but I’m not certain when the Steam version will be updated. Hang tight for just a bit longer, or try the Battle.Net version.

Thanks!

Hey everyone, we’re working to address this issue now. See this post for details: Regarding Competitive Leaver Penalties in Season 10

Greetings heroes,

We’ve identified an issue that incorrectly penalized some players with a Season Ban after being disconnected from only a single Competitive Game on April 23rd. We have identified the issue and have prevented additional bans. We are now working to remove the Season Ban from impacted accounts. Thank you for your patience as we work to fix the issue for affected players. There is no need to start a ticket with Customer Support as they are unable overturn Competitive or Unranked leaver penalties.

To learn more about how our Leaver Penalties work, see our Season 10 Defe...

Can you all try again please? A fix for this should have just gone live. You may need to restart your games

I do see the newest driver in the latest crash report. Thanks for the info. I will chat with the engineering team and get back to you if they have any more suggestions.

Hello! Followed you over from the other thread.

Looking at the crash report, it’s odd because it shows that you still have an old Nvidia driver from back in June 2023.

Can you try the steps in this article to get your DXDiag info and see what driver information it shows there?

It looks like you may also be on an old driver, I recommend updating to the latest Nvidia driver as well!

Hello, we are sorry you are experiencing crashes. Our team is investigating this issue.

If you are crashing and have any of the following graphics cards, please follow the below instructions:
-AMD Radeon RX 5700XT
-AMD Radeon RX 5600XT
-AMD Radeon RX 5500XT
-AMD Radeon RX 5700
-AMD Radeon RX 5600M
-AMD Radeon RX 5500M
-AMD Radeon RX 5300M
Or any other AMD Graphic card

Please update to the latest driver version using AMD Adrenaline. The latest driver as of 4/18/24 should be 31.0.24027.1012

After updating, attempt to play Overwatch.

If you are still experiencing crashes, try disabling AMD Radeon Boost.

If you are still experiencing the crash after this, please let us know.

Thanks.

Hello, we identified the problem with Twitch Drops and everyone missing their rewards should be receiving them by the end of the day. Apologies for the inconvenience.

Hello, we identified the problem with Twitch Drops and everyone missing their rewards should be receiving them by the end of the day. Apologies for the inconvenience.

Hello, we are sorry you are experiencing crashes. Our team is investigating this issue.

If you are crashing and have any of the following graphics cards, please follow the below instructions:
-AMD Radeon RX 5700XT
-AMD Radeon RX 5600XT
-AMD Radeon RX 5500XT
-AMD Radeon RX 5700
-AMD Radeon RX 5600M
-AMD Radeon RX 5500M
-AMD Radeon RX 5300M
Or any other AMD Graphic card

Please update to the latest driver version using AMD Adrenaline. The latest driver as of 4/18/24 should be 31.0.24027.1012

After updating, attempt to play Overwatch.

If you are still experiencing crashes, try disabling AMD Radeon Boost.

If you are still experiencing the crash after this, please let us know.

Thanks.

Hey everyone, I am going to lock this topic since the starting post is now outdated. I encourage you to discuss the recent news from our blog post in the comment thread here…

Hello P7NX - thanks for sending in your crash reports, it really helps! Do you happen to have the Radeon Boost feature on? If so, could you try disabling that, and see if that solves your issue?

Thanks!

Hello! When was the last time you tried this? We actually JUST made some changes in the last hour that we think might help you out. Would you mind trying again and replying if it happens again? Thanks

Hello all, we made some changes based on your reports. When y’all have a second, would you be able to retry and let me know if you all are still having issues? Thanks again.

Greetings! We just released an update that should resolve this issue, feel free to jump and climb the walls once again!

Hello SeaGoatGames! Thanks for sending in your crash reports, it’s very helpful! I took a look, and your latest crash report is showing an AMD driver date from last year. Could you try updating to the latest driver on AMD’s website please, and try running again?

Thanks!