Mea Culpa

The formatting issues with the patch notes was completely my fault. As someone pointed out, those were line breaks that didn’t properly transfer over from one format to another. It’s something I’m aware of and will be looking out for in the future.

The issues with notes being posted with different languages/characters is something I’m already looking into with our Web and Localization teams and should be resolved soon, if it’s not already.

The absolute best thing you can do to raise our awareness of these issues is to post in the Bug Report forums.

It’s beneficial to be a perpetual student when you’re a CM. I am always reading new studies, new whitepapers, and listening to experts in fields like behavioral psychology and sociology. Understanding what motivates players beyond what we see on the surface is key to being effective facillitators of conversation. Plus it’s heck of interesting.

I’m somewhat familiar with Vro...

While we rarely will quote comments that include hyperbole or obvious emotional investment, we do like to make sure that we are conveying both sentiment and emotion, albeit in a more unbiased way.

Do I need to?

I believe that most players are rational when you get them in a 1:1 conversation and don’t really believe that game developers for a franchise like Overwatch would actually play favorites.

Balance changes over time can influence that perception, and to some players be demonstrable proof, however I think that we all (deep down) understand that balance and design requires a holistic view of the game that takes the bigger picture into account.

Hi folks,

Thanks to everyone who shared their experiences with the recent Experimental Card. Your constructive feedback was helpful in communicating concerns to the Hero Balance and Design folks. We’re going to take that feedback, process it, and will try out some additional changes in a future update.

In the interest of transparency, below you’ll find the topline executive summary that we sent to both the Hero Balance and Design team, and Team 4 leadership (along with a much more detailed report that they can dig into for additional details). Please note: we’re sharing this summary as it was presented to T4, which removes hyperbole and personal biases as much as possible

• Feedback from Tank players has been highly critical of this Experimental Card. General sentiment is that the increase in damage for Torb, Cassidy, and especially Junkrat are highly detrimental to their play experience with some pointing to this as further evidenc...

Overwatch Retail Patch Notes – October 26, 2021

A new patch is now live on PC, Xbox, PlayStation, and Nintendo Switch. Read below to learn more about the latest changes.

To share your feedback, please post in the General Discussion forum.
For a list of known issues, visit our ...

It’s fair that people would assume this. It’s probably better to think of it as leaning into a trope of a “cowboy sounding name”, similarly to how other characters have done before us.

Just to be very clear: this is not the case.

Friendly reminder that abusing the report system is in and of itself an actionable offense.